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Thompson Creek Window Company Richmond VA
- Windows Installation
- Ashland, VA
About this business
Thompson Creek Window Company Richmond Location | Since 1980, Virginia homeowners have trusted Thompson Creek Window Company to improve both the energy efficiency and comfort of their homes. Our greater Richmond-area office is located at 340 Hill Carter Parkway, Suite E Ashland, VA. 23005.
Location details
340 Hill Carter Pkwy suite e, Suite E, Ashland, VA, 23005, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 3:00 p.m. |
I am frustrated with the poor customer service we are receiving from Thompson’s Creek. They installed a slider door that has residue between the glass (this is after I took off work twice to support an install they cancelled at last minute). I have called, emailed and texted different POCs only to receive no call backs. Once this matter is resolved, I will be taking my future window needs elsewhere. I have invested way too much money in this company to be treated this poorly.
We're very happy our new front-entry door! Top-notch, first-rate. Only one relatively minor issue but Donny, our project coordinator, "bent over backwards" to resolve the issue to our complete satisfaction. Kudos!
I love my new shower. It was done in one day, and although there were a few fixes that needed to be made, the follow-up was seamless. Beautiful job!
Thompson Creek replaced my gutters with gutter guards. The administration, project management and construction staff all showed excellent customer support. I received a phone call and emails with documents and invoices in a timely manner. This made the process smooth and stress free. I enjoyed the entire process. Thank you Thompson Creek.
Work was good and support person (Donnie) was very helpful and supportive.
Excellent work. I observed the work of Francisco, the lead installer of our new windows and slide door. First-rate, professional work. The windows and door look great. There were several delays of installation of our front entry door, because of supply chain issues, but our project coordinator, Donny, helped us tremendously to work through several timing conflicts. Great job.
I had a sliding glass door, an entry door, and a storm door installed. Throughout the entire process, from getting the original quote to the installation, I found Thompson Creek to be very professional and informative. They came on time and worked efficiently to get the job done. I would definitely hire this company again.
I had a great experience they went above and beyond to get my sliding door done within a month for an event . I’m very happy the salesman Andre was very nice . The door looks amazing. Thanks you
Got windows and new sliding door and front entry door. Project was delayed several months due to supply chain. Communication with project coordinators during this process was poor. There seemed to be turn over from that stand point because it was hard to get a person to return your phone calls and it was always a different person once you did get someone on the line. To this day, we have not received the correct hardware for the storm door that was installed. Overall, satisfied with install team and product (minus the hardwa... read more
Frequently asked questions about Thompson Creek Window Company Richmond VA
How is Thompson Creek Window Company Richmond VA rated?
Thompson Creek Window Company Richmond VA has a 4.4 star rating with 540 reviews.
When is Thompson Creek Window Company Richmond VA open?
Thompson Creek Window Company Richmond VA is open now. It will close at 7:00 p.m.
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