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Thompson Creek Window Company Richmond VA

4.4

About this business

Thompson Creek Window Company Richmond Location | Since 1980, Virginia homeowners have trusted Thompson Creek Window Company to improve both the energy efficiency and comfort of their homes. Our greater Richmond-area office is located at 340 Hill Carter Parkway, Suite E Ashland, VA. 23005. 

Location details

340 Hill Carter Pkwy suite e, Suite E, Ashland, VA, 23005, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
Sun9:00 a.m. to 3:00 p.m.
4.4545 reviews
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Bill K's profile image
Bill K 
4 years ago

Love your company. We have windows and gutters from you and are very very pleased with both. Would highly recommend Thompson Creek to all our friends and family. 

John W's profile image
John W 
4 years ago

We purchased a patio door and screen from Thompson Creek and found their service was far above par. Their sales rep was very knowledgeable about the product and easy to talk to. The installation was a work of art and the installation crew was on the job from time of arrival til the job was over. I am very pleased with the product and the personnel. 

Sue D.'s profile image
Sue D. 
4 years ago

HORRIBLE PRODUCT DO NOT PURCHASE THEIR WINDOWS. My neighbor had windows from Thompson Creek installed and they use such cheap thin glass that it is bowing and reflecting the light and causing the siding on my house to melt. They take no responsibility. I hope my house does not catch on fire. I'd like to begin a class action suit if anyone else has this same issue. One line there seem to be lots of people with this same problem. I'm going to have to replace the side of my house. The windows are so cheap and they told my neigh... read more

Robert O.'s profile image
Robert O. 
4 years ago

Thompson Creek makes and installs quality products. Our home has gutters and windows made and installed by Thompson Creek and we know we can count on them for other products to improve home energy efficiency and value. 

Judy B.'s profile image
Judy B. 
4 years ago

In January we had a custom front door installed and are very pleased. The installers arrived on time and made sure that everything was done to our satisfaction. We are also very pleased with the windows that Thompson Creek installed in our home a few years ago. Thank you! 

Christopher A's profile image
Christopher A 
4 years ago

Our experience with Thompson Creek Windows. We had the sales man come to our home and he measured our 11 windows for insulation. We were interested in a more sound deadening window therefore we ultimately purchased their top of the line window the “Sound Shield” window. After signing the contract and placing our deposit the work was scheduled. As I sat down that evening and reviewed the contract, I was surprised to see measurements for 12 windows. My house only has 11 windows. This prompted my first of many calls to the comp... read more

Craig M.'s profile image
Craig M. 
4 years ago

My $5,600 experience with Thompson Creek, “The Mid-Atlantic’s premier replacement windows company.” Our experience has largely been a series of miscommunications, burned time off, and disingenuous over-promises to “make it right.” We feel that it is important to note that the miscommunication has occurred on several levels where ultimately the onus has been on us, the customers, to initiate contact and get everyone on the same page. This coupled with misinformation regarding pricing and installation, the neglect to use all a... read more

Robert J's profile image
Robert J 
4 years ago

Great service from the sales to the installation. Was impressed by the installation crew under the climate conditions. They worked very well together , like an Indy pit crew. 

Peter M's profile image
Peter M 
4 years ago

Thompson Creek is the company to go: From estimate to Installation and beyond. We have used the company for many years now. We used them to replace the windows in our family house, the doors and the gutter system in our house. Their services is A++. I guarantee you will not be disappointed. 

Frequently asked questions about Thompson Creek Window Company Richmond VA

How is Thompson Creek Window Company Richmond VA rated?

Thompson Creek Window Company Richmond VA has a 4.4 star rating with 545 reviews. 

When is Thompson Creek Window Company Richmond VA open?

Thompson Creek Window Company Richmond VA is closed now. It will open tomorrow at 8:00 a.m. 

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