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Thompson Creek Window Company

4.3

About this business

Thompson Creek designs and manufactures our products locally, cutting out the middleman to give you more for less and increase the overall value of your home. We make it, we install it, we stand behind it for life. These are the last replacement windows, doors, siding and gutters you will ever need to buy. Thompson Creek Window Company is the mid-Atlantic’s premier home improvement replacement products company, and the 2011 #8 home remodeling company in the United States, according to Qualified Remodeler magazine&rsquo... read more

Location details

4200 Parliament Place, Glenarden, MD, 20706, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
Sun10:00 a.m. to 3:00 p.m.
4.3420 reviews
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Valerie A. Dyer's profile image
Valerie A. Dyer 
6 years ago

After being a longstanding customer, they take way too long to remedy any problem(s) that exist. I do not want to wait weeks until you can get to me. That is unacceptable! 

Rick Kronenwetter's profile image
Rick Kronenwetter 
recommend  Recommended
6 years ago

they did a wonderful job excellent crew knowledgeable 

Amy Colladay Moseley's profile image
Amy Colladay Moseley 
6 years ago
Barbara Golden's profile image
Barbara Golden 
recommend  Recommended
6 years ago

Very good customer service and quality products. After installation, I noticed the window above the foyer was installed full of handprints and was not cleaned. The window is inaccessible without a 2-story ladder. 

Vernetta Barungi's profile image
Vernetta Barungi 
6 years ago

They keep calling me even after I told them I'm not interested in their services. This is now bordering on harassment!!!!! 

Kevin Chambers's profile image
Kevin Chambers 
6 years ago

We have had repetitive problems with our storm door installation. Door has been replaced once already, and now we have the same problem. On a side note we purchased a second door when we bought the original, believing we were buying superior products from a reputable company. Never again will we be using Thompson Creek. The customer service is abysmal. 

Ken Jacobs's profile image
Ken Jacobs 
6 years ago

We had a door installed 2 days ago and the best thing about the experience were the VERY professional installers. After installation the deadbolt doesn’t lock properly, you have to push the door from the inside for the deadbolt to lock. We called Thompson Creek, and were expecting a service call between 12-4 today (12/13/18). At 4:30 we phoned, received a return call at 4:50 when they indicated no one would be coming. It would have been professional and good customer service for them to call and reschedule. Your customer’s t... read more

Yvette Winburn's profile image
Yvette Winburn 
6 years ago

We purchased a new roof in October with Thompson creek. It was installed however the first rain we got it started to leak!!! LEAK!!! They say they can’t do anything about it. They set appointments to send people out look and come up with a solution but the people never show. I call the company to see what’s going on and they put me on hold for 23+ minutes and the phone then hangs up. Horrible I repeat HORRIBLE SERVICE! Never use 

Chelsea Landman's profile image
Chelsea Landman 
6 years ago

This company has got to be the worst we have dealt with. They do not honor appointments AT ALL! Every appointment we have made, they have either not come (3 out of 4 times) or not come at the scheduled time. It is impossible to speak to a competent person on the phone. We had them install a new roof on our house, and when we noticed a flaw, we immediately called them and asked them to look at it. It has been MONTHS trying to get this taken care of. Biggest mistake going with this company. Please do not give them your busines... read more

Frequently asked questions about Thompson Creek Window Company

How is Thompson Creek Window Company rated?

Thompson Creek Window Company has a 4.3 star rating with 420 reviews. 

When is Thompson Creek Window Company open?

Thompson Creek Window Company is closed now. It will open tomorrow at 8:00 a.m. 

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