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The Westin Galleria Houston
- Hotels
- Houston, TX
About this business
Location details
5060 W Alabama St, Houston, TX, 77056, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I rarely ever write a review. But this hotel is so bad I had to write review. Just stayed this past weekend. Horrible experience. I always enjoy staying at a Westin. This hotel is an embarrassment to the Westin name. They charge a high end hotel price and give you a budget hotel experience. The only positive was they accommodated an early check in. The tub backed up both nights we were there. I woke up to take a shower and find black chunks and flakes all over the bottom of the tub that had to be scrubbed to get them off. Th... read more
Business response:
Greetings Ms. Benz-Engquist, Thank you for reaching out to us. We are disappointed to hear that your recent stay with us did not reflect a wholesome experience, and we offer our sincerest apologies. As a Westin hotel, this is not the kind of experience we want our guest to have, and we appreciate you for bringing this issue to our attention. We care about creating a lasting positive impression and would love to hear from you, please contact us at wecare@westin.com so that we can follow-up with you personally. Be Inspired, Ca... read more
Very nice, clean and the staff was very accomodating
We had a great stay during our conference for the Pediatric Brain Tumor Foundation, which our Houston ride is scheduled this year on April 30, 2017 in Montgomery, Tx. Come join me s and support the kids!!
Frequently asked questions about The Westin Galleria Houston
How is The Westin Galleria Houston rated?
The Westin Galleria Houston has a 4.4 star rating with 3,087 reviews.
When is The Westin Galleria Houston open?
The Westin Galleria Houston is closed now. It will open at 9:00 a.m.
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