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The Westin Galleria Houston
- Hotels
- Houston, TX
About this business
This Uptown Hotel, Located In The Galleria Shopping Center, Has 70,000 Square Feet Of Meeting Space, One Restaurant, And Upscale Shopping.
Location details
5060 W Alabama St, Houston, TX, 77056, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Waiters don't really understand English and were very rude.
Business response:
Greetings Ms Chiu, Thank you for sharing your feedback on your recent stay with us. We deeply apologize for any inconvenience, as we desire for our guests to enjoy a refreshing visit, and are saddened that we missed this opportunity. I do hope to have the opportunity to welcome you back to the Westin Galleria Houston. Be Well, Cliff Sunajo Director of Front Office
Exquisite hotel and friendly personnel. It's a must stay if you are venturing into theGalleria for shopping, pleasure and or business.
Business response:
Greeting Mr. Enriquez, We truly appreciate you taking the time to share your recent experience with us. Your feedback is very important to us and we were delighted to read you had a great experience. We hope to have the pleasure of welcoming you back to our The Westin Galleria again soon.
After a long drive they welcome is just right...The service is amazing and the access to Galleria Mall...The rooms are awesome
Business response:
Thank you for your review! We'd love for you to share your experience on our TripAdvisor profile as well! http://t.co/vF3sPrfGvC
Business response:
Greeting Jonny Fulton, Thank you for taking the time to provide us with feedback regarding your stay here at the Westin Galleria. We are honored by your four star rating as our goal is provide our guest with refreshing and relaxing experiences to inspire a better you. We look foward to the possibility of hosting you in the future; should you have any questions, concerns, or if there is anyway we may provide you a renewed experience please do not hesitate to contact us at wecare@westin.com.
My reservations were wrong but the clerk immediately worked his majic..because we needed a balcony...an we got it!!! The room is beautiful The view is lovely More than enough essentials Very very clean... Balcony over the pool.. Its summer an to be located here and Have the Galleria at my finger tips as the hotel is attached to the mall was quit an experience. ....Never felt any heat whatsoever ❤❤❤❤
Business response:
Greetings Kendra Foxie Tatum, Thank you for taking time to provide us with feedback on your recent stay at the Westin Galleria. We are overjoyed that our welcoming and responsive staff helped to enhance your Westin Galleria experience. We work very hard to provide our guests with a restful stay and are overjoyed that we accomplished this for you. We are honored by your 5 star rating and look forward to the opportunity of hosting you again in the future.
Business response:
Thank you for your rating! We'd love to hear of your experience on TripAdvisor: http://t.co/vF3sPrfGvC
Frequently asked questions about The Westin Galleria Houston
How is The Westin Galleria Houston rated?
The Westin Galleria Houston has a 4.4 star rating with 3,018 reviews.
When is The Westin Galleria Houston open?
The Westin Galleria Houston is closed now. It will open at 9:00 a.m.
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