The Welk Group Inc

Landa C. 

on BBB

3 years ago

**** Resorts is horrible and discriminatory!!! DO NOT do business with this corrupt company. How the government allows them to continue to operate is beyond me! These bullies deceived and fed us lies to get me and my wife locked into one of their timeshares. Their sales employees are disgustingly persistent. Contrary to what they tell you in the sales pitch meetings, THEY ARE NOT AFFILIATED WITH ********* They cant offer you any perks and access to ****** parks or resorts! They told us we were eligible for a trip to Japan wi... read more

Ronald S 

on BBB

3 years ago

Welks lied to us about how we can make money buying their timeshare. They keep raising the costs. They should be shut down. 

Catherine M 

on BBB

3 years ago

Frustrated is an understatement at this point. We have expressed continuously our desire for wanting to be released and to get potentially a refund of some sort dealing with the nature of our experience with you all. We have spent thousands of dollars hoping to vacation regularly and have not received the luxury lifestyle we paid for. Huge disappointment to say the least. So where do we go from here? We want nothing to do with a timeshare and at this point, it's not benefiting anyone. At what point are you all going to be he... read more

Ronald L 

on BBB

3 years ago

Highway robbery so stay away! When are reviews going to have the opportunity to receive ZERO or better yet, a negative score?? That's what this company deserves. My h*** with **** has lasted nearly 3 years. My wife and I were suckered in with all the wonderful treatment and really thought we were getting a good deal until the unspoken details were revealed too late to get out. At that point we were forced to use our pointless membership to find out that we had no chance at actually using our membership because we were not pa... read more

Carlos L 

on BBB

3 years ago

Beware of **** Resorts and their timeshare. They are a scam!!! These crooks dont deserve a single star! My family and I were approached by their marketing team, and were offered free tickets to Six Flags, a **** gift card, and a 3-day stay in ****** if we agreed to attend an hour-long sales presentationthis turned out to be 3 hours of extremely high-pressure sales tactics and a dubious scheme to get us to sign a contract that we are now trapped into! Everything they told us to convince us to buy one of their timeshares was e... read more

Maritoni D 

on BBB

3 years ago

My experience with **** Resorts has been atrocious and I fully regret the day I got involved with their timeshares. I was initially introduced to **** Resorts after I received a call from them saying I had won a contest. When I went to claim my prize, it was a bait and switch; I found myself in a days long sales pitch. Their sales agents are masters of manipulation who not only exaggerate the benefits owning a **** timeshare but also purposely leave out the details that would make any reasonable person walk right out. Its sh... read more

Jeffery R 

on BBB

3 years ago

I wish a negative review was an option too. Lawrence **** Resort offers for trips if you listen to their time share presentations, is a waste of time. We received a promise for a trip to Catalina ****** almost a year ago and, after jumping through a maze of requirements, they called and said they had no place for us to stay there. We would expect a place would have been reserved for us more than 6 months ago but obviously they found a better paying customer so we were put to the bottom of the list. WE WILL NEVER DO Business ... read more

Walter O 

on BBB

3 years ago

I feel for you if you have ever had to deal with ****. If you havent had the displeasure, take this as a warning:My husband and I traded our week with Vistana to stay at a **** resort. We were roped into a presentation where we made it clear that we had no intention of buying another timeshare. Our salesman gave us information about how Welks system worked and how the *** fees would be every- other- year. He stated the trading power in FL vs. CA was different and wed be better off owning in CA. The clincher was that a **** c... read more

Robert C 

on BBB

3 years ago

I wish I had the option of writing negative stars. From the very beginning the sales team made representations that are not true. Could not book due to covid, was told I lost points. I spent 3 months trying to get a call through or a return call option. Noone called back. After trying for literally several times a week for three months, finally got through to someone only to be told that my points had been transferred to RCI and I had until June to book them. Called RCI and booked part of the vacation to then book with my re... read more