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The Strand

4.4

About this business

LIMITED TIME OFFER - UP TO $800 OFF YOUR FIRST MONTH - SEE AN AGENT FOR DETAILS. Welcome to The Strand luxury high-rise apartments in downtown Jacksonville. Enjoy stunning views, second to none. Indulge in the best shopping, dining and entertainment that Jacksonville has to offer. Located on the Riverwalk waterway, you can enjoy a relaxing evening stroll, catch the water taxi for a short ride to EverBank Field and Jacksonville Landing, take in the breathtaking views of the illuminated bridges of the St. John's river. At The ... read more

Location details

1401 Riverplace Blvd, Jacksonville, FL, 32207, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
4.4262 reviews
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Realpage A.'s profile image
Realpage A. 
4 months ago

Verified Renter Really like the apartment. However, we’ve had all sorts of issues with getting things fixed. We had a fridge thats icemaker wasn’t working and it took forever to finally get it replaced. The new one was not hooked up properly and has a big scratch on it. Last year they cracked the granite countertop in the kitchen and it has yet to be replaced. There have been repetitive problems with the garage door being left open for weeks at a time. The concierge service has really changed into more of a rent a guard. The... read more

Business response:

We are truly sorry to hear about the issues you've experienced. We strive to provide a high-quality living environment and it seems we've fallen short in your case. We would like to address your concerns directly, so please reach out to us at 1 904-306-9606 or thestrandmgr@willowbridgepc.com at your earliest convenience. Sincerely, The Strand Management Team 

Realpage A.'s profile image
Realpage A. 
6 months ago

Verified Renter Moved from California and rented sight unseen. I feel at home in The Strand. Love the convenience. Staff is a blessing and helpful all the time and appreciate the amenities. Location is great. 

Business response:

We're truly grateful for your positive feedback. It's wonderful to know that you feel at home with us and that you're enjoying the convenience and amenities we offer. Your kind words about our team are greatly appreciated. We're here to make your experience as comfortable as possible. Sincerely, The Strand Management Team 

Realpage A.'s profile image
Realpage A. 
7 months ago

Verified Renter Love it here! It’s a great location and the view is unbeatable. The amenities are top notch, it honestly feels like I live in a hotel, just no room service! Ha! 

Business response:

We're so happy to hear that you're enjoying the location, view, and amenities of our community. It's wonderful to know that your experience has been akin to living in a hotel. Your positive feedback truly brightens our day. Sincerely, The Strand Management Team 

Realpage A.'s profile image
Realpage A. 
7 months ago

Verified Renter I enjoy the comfort, convenience, and security The Strand offers. The concierge staff members are always friendly, helpful, and considerate. 

Business response:

We're grateful for your positive feedback. It's wonderful to know that you're enjoying the comfort and convenience of our community, and that our concierge team has been able to assist you in a friendly and considerate manner. Your satisfaction is our top priority. Sincerely, The Strand Management Team 

Realpage A.'s profile image
Realpage A. 
8 months ago

Verified Renter I love the And security of the building and the staff here are kind caring and very down to earth which is great. The building is kept nice and clean and in good working conditions. We love it here! 

Business response:

We appreciate your kind words and are happy to hear that you're enjoying your experience with us. It's wonderful to know that you find our team to be caring and down to earth, and that you appreciate the cleanliness and upkeep of our community. Your satisfaction is our top priority. Sincerely, The Strand Management Team 

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Realpage A. 
10 months ago

Verified Renter Nicola is amazing and extremely helpful. From the moment we applied, everyone has been friendly and accommodating. The concierge personnel are five star as well 

Business response:

We're grateful for your kind words and high rating. It's wonderful to hear that Nicola and the rest of our team have been able to assist you effectively. We strive to create a welcoming and supportive environment for all. Sincerely, The Strand Management Team 

garrett a.'s profile image
garrett a. 
10 months ago

This place is sick Have lived here a couple months now and love it. Maintenance crushes it, have showed up the same day I have submitted tickets both times I've needed something. Amenities are great. Location is great. Staff is great. Coffee in the lobby is great. Only area I would suggest for improvement is guest parking, really hard to have guests if they cant get a spot on the street. Would be cool to contract with the bank building to the right to see about getting some guest passes over there. 

Business response:

We are glad to hear that you're enjoying your time with us. It's great to know that our maintenance team and amenities are meeting your expectations. We also acknowledge your suggestion regarding guest parking and will certainly consider it as we continually strive to improve our community. Please feel free to reach out to us at 1 904-306-9606 or thestrandmgr@willowbridgepc.com with any further comments, concerns, or suggestions you wish to share. Sincerely, The Strand Management Team 

Realpage A.'s profile image
Realpage A. 
10 months ago

Verified Renter Perfectly situated on the Southbank of downtown Jacksonville, this family friendly, pet friendly community has the most beautiful sunrise/sunset views and is a perfect place to call home! 

Business response:

We're truly grateful for your positive feedback. It's great to know that you appreciate our community's location and the beautiful views it offers. We strive to create a welcoming environment for all members of our community, including families and pets. Thank you for choosing to make our community your home! Sincerely, The Strand Management Team 

Realpage A.'s profile image
Realpage A. 
11 months ago

Verified Renter If you are moving to the Jacksonville area this is the place to be! Everyone here goes above and beyond. The location is Awesome and the proximity to all the restaurants and shopping is the best. 

Business response:

We appreciate your positive feedback and are delighted to know that our location and the efforts of our team have contributed to your satisfaction. We strive to provide an exceptional living experience for all our residents. Thank you for choosing us as your home in Jacksonville. Sincerely, The Strand Management Team 

Frequently asked questions about The Strand

How is The Strand rated?

The Strand has a 4.4 star rating with 262 reviews. 

When is The Strand open?

The Strand is closed now. It will open tomorrow at 9:00 a.m. 

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