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The Ritz-Carlton, Chicago

4.6

About this business

The Ritz-Carlton sets the standard in elegance for business and leisure travelers worldwide. We've been perfecting the art of hospitality and have developed an approach to luxury that has never been duplicated. 

Location details

at Water Tower Place, 160 E Pearson St, Chicago, IL, 60611, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.62,851 reviews
Select a rating
Mike G. Simmons's profile image
Mike G. Simmons 
recommend  Recommended
5 years ago

Wow! Beautiful hotel with awesome staff! I highly recommend! 

Christy Bohling Lang's profile image
Christy Bohling Lang 
5 years ago
Alexandria Littell's profile image
Alexandria Littell 
5 years ago

At the time of arrival, our room was not ready. We let the concierge know we would be in the bar area & he said he would have the room ready by 6 pm. At 6 pm, the room was still not ready. We were not offered any complimentary drinks, food, nothing. At 7 pm, we were told the room was ready. Upon walking in, housekeeping was still cleaning! At 10:30 am the next morning, housekeeping was knocking on the door to come in even though check-out time is noon. Overall, we are very dissatisfied with the Ritz-Carlton Chicago. 

Kim Abel Schwartz's profile image
Kim Abel Schwartz 
recommend  Recommended
5 years ago

We came for my mom’s birthday and Mother’s Day celebration weekend! We love this hotel! 

Joe Suth's profile image
Joe Suth 
recommend  Recommended
5 years ago

Excellent as always, very helpful staff. Will he back again! 

Jean Tamayo-de Guzman's profile image
Jean Tamayo-de Guzman 
5 years ago
Chad Carpender's profile image
Chad Carpender 
recommend  Recommended
5 years ago

Pierre in the club is the best! We will definitely be coming back and tell all our friends. 

Doris Hoyle's profile image
Doris Hoyle 
recommend  Recommended
5 years ago

First night there was nice and quiet and Club Lounge unique and very lovely and personal staff👍🏼 Looking forward to tonight’s presentation and great champagne❤️ 

Damon Roberts's profile image
Damon Roberts 
recommend  Recommended
5 years ago

It is a nice upscale Hotel close to the trendy places in downtown Chicago. There was a bar inside that made good drinks. 

Frequently asked questions about The Ritz-Carlton, Chicago

How is The Ritz-Carlton, Chicago rated?

The Ritz-Carlton, Chicago has a 4.6 star rating with 2,851 reviews. 

When is The Ritz-Carlton, Chicago open?

The Ritz-Carlton, Chicago is closed now. It will open tomorrow at 9:00 a.m. 

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