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The Ritz-Carlton, Chicago

4.6

About this business

The Ritz-Carlton sets the standard in elegance for business and leisure travelers worldwide. We've been perfecting the art of hospitality and have developed an approach to luxury that has never been duplicated. 

Location details

at Water Tower Place, 160 E Pearson St, Chicago, IL, 60611, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.62,851 reviews
Select a rating
Dina Osborne's profile image
Dina Osborne 
recommend  Recommended
6 years ago

The service is amazing!!! The staff is excellent, and extremely attentive to your needs. The Spa, fitness is also amazing! Excellent place to stay if you want royal treatment! 

Margarita Pedrosa Espenilla's profile image
Margarita Pedrosa Espenilla 
recommend  Recommended
6 years ago

Very nice place , we enjoyed the foods and friendly servers and the manager very friendly spends time talking with us. Very nice place i may say. Enjoyed our Thanksgiving celebration with my two love daughters. 

Julia Mihajlovich's profile image
Julia Mihajlovich 
recommend  Recommended
6 years ago

Wonderful staff, breathtaking designs throughout the hotel, comfortable, yet high class rooms, and an espresso machine by the wet bar...it was worth every penny! 

Tom Chandler's profile image
Tom Chandler 
6 years ago

Bad experience with some negligent staff. And not much management support 

Kathleen Patel-Author's profile image
Kathleen Patel-Author 
recommend  Recommended
6 years ago

Beautiful meeting room on 12th floor. Outstanding staff, excellent lunch! 

Jose Peter Nelappana's profile image
Jose Peter Nelappana 
recommend  Recommended
6 years ago

Always a favorite. Food at Torali is fantastic under Chef Bassem. 

Destiney O'Konski's profile image
Destiney O'Konski 
recommend  Recommended
6 years ago

We stayed on the 30th floor suite & it was amazing as usual. Thank you Pierre in the club lounge for being so fantastic as always! We appreciate your hospitality & kindness. ⭐️⭐️⭐️⭐️⭐️ 

Michelle Melendez's profile image
Michelle Melendez 
recommend  Recommended
6 years ago

Very friendly staff, beautiful hotel and our room had an amazing view! We had a great stay at this great hotel, conveniently located near great shopping and restaurants! 

Rosalynn Robinson's profile image
Rosalynn Robinson 
6 years ago

Stayed for a conference. Very nice and courteous staff. 

Frequently asked questions about The Ritz-Carlton, Chicago

How is The Ritz-Carlton, Chicago rated?

The Ritz-Carlton, Chicago has a 4.6 star rating with 2,851 reviews. 

When is The Ritz-Carlton, Chicago open?

The Ritz-Carlton, Chicago is closed now. It will open tomorrow at 9:00 a.m. 

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