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The Ritz-Carlton, Chicago

4.6

About this business

The Ritz-Carlton sets the standard in elegance for business and leisure travelers worldwide. We've been perfecting the art of hospitality and have developed an approach to luxury that has never been duplicated. 

Location details

at Water Tower Place, 160 E Pearson St, Chicago, IL, 60611, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.62,926 reviews
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Mika Lynn's profile image
Mika Lynn 
7 years ago
Greg Sanford's profile image
Greg Sanford 
7 years ago

Great Hotel. Would recommend! I’m very loyal to the brand, and this was our first time staying at this particular property. It exceeded our expectations! 

Kristen Zubor's profile image
Kristen Zubor 
7 years ago

Beautiful room with a lake view and great amenities. The fitness center is amazing! All of the employees that we came across were very nice. This hotel is also in a great location and attached to a nice mall. 

Yasmin Khalid's profile image
Yasmin Khalid 
7 years ago

tazeen ahsan syed 

Lisa Thieneman's profile image
Lisa Thieneman 
7 years ago

We are from the South and first time in Chicago. The hotel was amazing and in the middle of everything. Great location and spectacular amenities and staff. Will definitely be back for a longer stay. 

Honna Minnick's profile image
Honna Minnick 
7 years ago

5 star Staff and Experience!🌟 Shout Out to Josephine and Andrew!👏🏻👐🏻 

Billy William Walkowiak's profile image
Billy William Walkowiak 
7 years ago

We were not impressed with the room at all, we booked a suite and it was less than expected, but one phone call and the front desk upgraded us and then catered to our every request. The hotel is a bit dated , but the Staff made up for that 10 flod and beyond. From Managment, to room service, to the club floor associates , even housekeeping was phenomenal! We will go back just for the Staff! 

Bobby Del Rosario's profile image
Bobby Del Rosario 
7 years ago

Love the hotel and staff is so welcoming and accommodating. Our thanks to Josephine (Joy) for giving us the amenities and welcome cakes for our anniversary and birthday. Cheers! 

Roger Strode's profile image
Roger Strode 
7 years ago

Still one of the best hotels in Chicago. Nicely updated rooms coupled with that famous, impeccable Ritz Carlton service make this the place to stay in Chicago! 

Frequently asked questions about The Ritz-Carlton, Chicago

How is The Ritz-Carlton, Chicago rated?

The Ritz-Carlton, Chicago has a 4.6 star rating with 2,926 reviews. 

When is The Ritz-Carlton, Chicago open?

The Ritz-Carlton, Chicago is closed now. It will open at 9:00 a.m. 

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