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The Ritz-Carlton, Chicago

4.6

About this business

The Ritz-Carlton sets the standard in elegance for business and leisure travelers worldwide. We've been perfecting the art of hospitality and have developed an approach to luxury that has never been duplicated. 

Location details

at Water Tower Place, 160 E Pearson St, Chicago, IL, 60611, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.62,857 reviews
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Bruce Young's profile image
Bruce Young 
7 years ago
Jason Smith's profile image
Jason Smith 
7 years ago

This is my home away from home and the concierge Kyle Francsis helped me get a special present to my son in time for a big event. Oh, and the gym / spa rocks. Love you Ritz Chicago! See you soon 

Kristin Brå Oksavik's profile image
Kristin Brå Oksavik 
7 years ago
Alexa Jasper's profile image
Alexa Jasper 
7 years ago

Such a beautiful hotel!!! Our room had gorgeous views of downtown and Navy pier. Excellent service and great food. 

Trey Bower's profile image
Trey Bower 
7 years ago

I have not been to a Ritz Carlton. That i have not just fallen in love with!! I need that beautiful Ritz Carlton aroma in my house. What and how do I get it? 

Irma Sabel's profile image
Irma Sabel 
7 years ago
Dominick Gunn's profile image
Dominick Gunn 
7 years ago

Amazing as always! Excellent service by all throughout our stay! Favorite place to stay! My wife travels with a wheelchair, walker and oxygen tank, these things can be cumbersome at a hotel but not at the ritz! The staff are very accommodating and helpful with all of this from arrival to departure! 

Barbara Brown's profile image
Barbara Brown 
7 years ago

I mean it’s the Ritz! I wasn’t too impressed with the style of the rooms but the service, as expected, was great! Amazing staff, attentive, accommodating, professional, exactly the service you expect at the Ritz! If you get lucky to get a high floor, the view is beautiful! I will always recommend the Ritz, service is unmatched! (Unless you can stay at the St. Regis, their service is diamond) 

Wojciech Toczydlowski's profile image
Wojciech Toczydlowski 
7 years ago

Frequently asked questions about The Ritz-Carlton, Chicago

How is The Ritz-Carlton, Chicago rated?

The Ritz-Carlton, Chicago has a 4.6 star rating with 2,857 reviews. 

When is The Ritz-Carlton, Chicago open?

The Ritz-Carlton, Chicago is closed now. It will open tomorrow at 9:00 a.m. 

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