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The Point at Seven Oaks
- Apartments
- Odenton, MD
About this business
Location details
300 Gatehouse Ln, Odenton, MD, 21113, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Verified Renter So far so good everyone was very nice moving in at the time in the office and the maintenance had been very excellent so far so good all of the neighbors. Everyone is so friendly.
Business response:
Hello, Thank you for your wonderful review! We are delighted to hear that your move-in experience has been positive and that you're enjoying the friendly atmosphere and excellent service from our office and maintenance teams, as well as your neighbors. We're happy to have you as part of the Arrive Odenton North & South community.
Verified Renter every time I call the office and call for maintenance everyone has been phenomenal. Everyone is very nice all the time and helpful. I love this neighborhood.
Business response:
Hello, Thank you for your wonderful review! We are thrilled to hear about your positive experiences with our office and maintenance teams and are delighted that you love living in our community. We appreciate you choosing Arrive Odenton North & South.
Verified Renter This community is characterized by its quiet and well-maintained environment. The maintenance staff are courteous and attentive to residents' time and needs.
Business response:
Hello, Thank you for your kind words about Arrive Odenton North & South! We're delighted to hear you enjoy our quiet and well-maintained community, and we appreciate you recognizing the courteous and attentive service of our maintenance team. We're happy to have you as a resident.
Verified Renter I’m pretty happy with our place especially after having our appliances swapped. We had very old appliances upon move in. Our power bill dropped considerably once we had everything replaced. Everything was falling apart before then. I’m happy we could work with them to resolve the issue and give us working appliances. Overall happy to be here.
Business response:
Hi there, we're so glad to hear you're happy with your experience at Arrive Odenton North & South, especially after the appliance update! We're pleased we could resolve the situation and improve your comfort. Thank you for choosing our community!
Verified Renter All of the staff are very helpful and friendly. Apartments all appear to be in good condition (from what I’ve seen) and the clubhouses are nice and clean.
Business response:
Hello, Thank you for your wonderful review of Arrive Odenton North & South! We're so pleased to hear about your positive experience with our team and that you find our apartments and clubhouses to be in good condition and well-maintained. We truly appreciate you being a part of our community.
Verified Renter It's been Okay I've enjoy it love the area and the complex but it would be nice to have management update the appliance especially when they know it the original one when the complex was built but other than that the I'm enjoying my stay here
Business response:
Hello, we're glad to hear you're enjoying your stay at Arrive Odenton North & South and love the area. We appreciate you sharing your thoughts on the appliances and will keep your feedback in mind as we continue to make improvements.
Verified Renter I mixed feelings about the property. Been here for 2 years and haven't had too many issues with the neighbors especially after moving to a new unit on the ground floor. I just wish the apts. had more space for the price they are charging and also if the inside renovations were done with some integrity. The front office staff when different when I moved in. Before the ladies were pleasant and very helpful. This new crew seems a bit harsh and irritated when asked too many questions. This is part of the reason I... read more
Business response:
Thank you for taking the time to share your experience at Arrive Odenton North & South. We appreciate you being a resident for the past two years. We understand your mixed feelings. It's good to hear that your experience with your neighbors has improved since moving to your new ground floor unit. We also acknowledge your comments regarding the unit size relative to the price and the quality of the interior renovations. We continuously evaluate our pricing and renovation strategies, and your feedback is valuable in that proce... read more
Verified Renter My experience as a whole is good just a little disappointed that they don't upgrade some of the appliances ie. Refrigerator or stove pretty much the same appliances when complex was built but like I said over all I'm pleased
Business response:
Thank you for taking the time to share your feedback regarding Arrive Odenton North & South. We appreciate you highlighting your overall positive experience. We understand your point about the appliances and appreciate you bringing it to our attention. We value resident feedback as it helps us identify areas where we can improve. We are glad you are pleased overall.
Verified Renter Its okay. Apartment hallways are dirty. I reached out to someone about it but got very unpleasant response. Rent is a bit high but apartments are nice.
Business response:
Thank you for taking the time to share your feedback User. We appreciate your honest review. We're sorry to hear about the experience you've had with cleanliness in the hallways. We strive to maintain a clean and pleasant living environment for all our residents. If you'd like to discuss this further, please feel free to reach out to us at arriveodenton@trinity-pm.com.
Frequently asked questions about The Point at Seven Oaks
How is The Point at Seven Oaks rated?
The Point at Seven Oaks has a 4 star rating with 317 reviews.
When is The Point at Seven Oaks open?
The Point at Seven Oaks is closed now. It will open at 11:00 a.m.
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