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The Point at Seven Oaks
- Apartments
- Odenton, MD
About this business
Welcome home to The Point at Seven Oaks where you will find the winning combination of comfort, convenience, and value for a very affordable price. The stylish and distinctive apartments with spacious floor plans offer all the features that you want and deserve. The attention to detail and attentiveness to the needs of residents sets our skilled and professional management team above the rest. Your expectations will be met and exceeded with a superior level of customer service.
Location details
300 Gatehouse Ln, Odenton, MD, 21113, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Verified Renter So far the management staff have been prompt and friendly. The amenities and location are great and on par with price. It has been a good experience these years lived here, comfortable, quiet and very friendly staff. very good environment, central and there is everything nearby
Business response:
Danica, it is always encouraging to hear from satisfied residents such as yourself. We are pleased to hear that you have been impressed with our competitive value, professional service, and convenient location, and appreciate you taking the time to share your 5-star review with us.
Verified Renter So far everything has been great. My neighbors that I’ve met are really nice and my building is really quiet. So far so good. There was one minor issue with my move in date. But we got it squared away and i was able to move in a day early.
Business response:
Thank you so much for your 5-star review of our atmosphere and your overall experience! Our team members are committed to making new residents feel right at home from the very beginning, so it is great to know that our hard work has been paying off for you. Please do not hesitate to contact us if you need anything else.
Verified Renter Honestly overall great move in experience! The apartment I moved into was newly renovated with updated appliances. (apartment pictures on the website are not updated fyi) The renovation crew for this apartment is not the best. Just be sure to double check appliances. I had to hook up the washer and dryer.
Business response:
We could not be happier to learn how satisfied you are with your move-in experience! Our team is committed to providing the best possible service from the very beginning, so it is incredibly encouraging to know that you are enjoying yourself. Please do not hesitate to contact our office if you need anything else. Thank you for the review.
Verified Renter The community and location is nice. My issues are the speed of the communication from staff and the cleanliness of the apartment when i moved in.
Business response:
It is great to know that we have succeeded at meeting your expectations when it comes to our atmosphere and location! We aim for excellence in everything we do and provide, so please allow us the opportunity to work on our communication and upkeep for you. At your earliest convenience, please contact our office for further assistance. Thank you.
By far and away the WORST leasing office I have ever dealt with!!! This is one of those situations where I noticed a couple warning flags early on, but I ignored them cause I thought they were one off issues. Let me tell you, they are NOT one off issues. I have lived in multiple apartments, in several states, all the way through college till here at Arrive Odenton North, and I can say without any doubt that this is the worst leasing office I have ever had. They are so incredibly disorganized, inconsiderate, and incompetent t... read more
Business response:
We appreciate knowing that our service has not met your expectations, and we are sorry for the inconvenience experienced as part of your move-in. Our goal is the comfort and well-being of our community, and we would like to learn more details so we may take action. Please reach out to us at arriveodenton@trinity-pm.com. Thank you for your time.
***Once you sign your lease you will see how they really are.*** Not family friendly. Office lies. Not family friendly. Office lies. ***Once you sign your lease you will see how they really are.*** Military grandparents moved here to spend time with grandkids, we end up having to PAY EXTRA for a pool membership to take grandkids to safe clean pool, while still paying overpriced rent for a mediocre apartment that falsely advertises a family friendly pool. The kiddie pool has been out of service for years. They should at least... read more
$250 admin fee and 50 app fee charges - 645 fico and 150K annual salary - still denied Can't understand - hey perhaps they make money off of having the admin fee that is not refundable, the front office denied my app after a nightmare experience of placing the app. I've tried calling, leaving voicemails, emailing the 1st rental agent Lillya (sp ?) with no return then she took my information down incorrectly. Then passed me to another and she was superficially nice, glad for the denial, just moved on to better.
Great Staff My wife and I have lived here for 5 years and it has been such a positive experience since day 1. The leasing staff, Lisa, Candy, and Heather are so sweet and respond to residents feedback professionally and quickly. The complex also hosts resident events to bring the community together. I’ve lived at other properties, and have never felt as much as family as we do here.
Business response:
Hi Zachary, Thank you for your 5-star review of The Point at Seven Oaks! From our dedicated team to our welcoming community we're dedicated to raising the bar on apartment living. We appreciate you recognizing Lisa, Candy, and Heather for their hard work. As always, please let us know if you need anything. Have a great day!
Love it here The location is wonderful . Lisa In the office is always wonderful to work with and the maintenance staff (jerrell Lenny and Tyler) are quick friendly and fix any issue you have . Quiet and clean place to live . - Sara D
Business response:
Hi Sara, We're honored to receive such a great review of The Point at Seven Oaks. We take pride in our community and our staff, so it's always nice to hear from a resident who's had a five-star experience. Thank you for taking the time to compliment our team!
Frequently asked questions about The Point at Seven Oaks
How is The Point at Seven Oaks rated?
The Point at Seven Oaks has a 4 star rating with 296 reviews.
When is The Point at Seven Oaks open?
The Point at Seven Oaks is open now. It will close at 6:00 p.m.
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