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The Point at Seven Oaks
- Apartments
- Odenton, MD
About this business
Welcome home to The Point at Seven Oaks where you will find the winning combination of comfort, convenience, and value for a very affordable price. The stylish and distinctive apartments with spacious floor plans offer all the features that you want and deserve. The attention to detail and attentiveness to the needs of residents sets our skilled and professional management team above the rest. Your expectations will be met and exceeded with a superior level of customer service.
Location details
300 Gatehouse Ln, Odenton, MD, 21113, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Verified Renter Generally the neighborhood is calm. There have been a few issues but overall ok. There needs to be better lighting in the parking lots, and cameras ! Corners were clearly cut when updating the apartments
Business response:
Amber, thank you for your suggestions for improving our parking facilities and community surveillance. We are glad that the calm and peaceful neighborhood has been a good fit for you, and we want to make your experience five-star worthy. If there is anything else you would like to share with us, please email arriveodenton@trinity-pm.com.
Verified Renter The reason for 3 stars: the lack of communication between residents and the property staff. In general, telling a customer/client/resident things like “you aren’t the only one affected by BLANK” shows a lack of empathy and customer service acumen. If you’re looking for exceptional customer service or help with unit related issues, pool elsewhere. We will not be renewing our lease in 2024 and already found another nearby neighborhood with better amenities, staff that communicates, lower rent and more space.
Business response:
Dominique, we strive to ensure that our residents are well taken care of at all times, so we are disappointed to hear that you feel your experience working with our team has not met this standard. We understand you plan on moving out, but we hope to speak with you on this matter more in-depth so we may help put your mind at ease. We invite you to reach out to arriveodenton@trinity-pm.com when you have a moment so we may understand your position further and work to improve our neighborhood in the future. Thank you.
Verified Renter Well l, I’m waiting on a decision for certain part of my apt to get painted. Outside of that I believe we have a good community. The staff that I have dealt with all have been nice..
Business response:
Bert, it is fantastic to hear that everyone in the neighborhood has treated you kindly and that the community has been pleasant for you overall! If you need further assistance with your home as you await a decision on getting it painted, please do not hesitate to reach out directly.
Verified Renter The maintenance crew is great the upkeep of grounds are good all the amenities are good as well would most certainly recommend this apartment complex.
Business response:
Thank you for the recommendation. It feels good to hear that our maintenance team has been on top of community upkeep and that you have enjoyed using our great amenities. If there is anything we may do to elevate your living experience further, please let us know.
Verified Renter Nice size apartments. Quite neighborhood. Kind people around. Leasing office staff always on point. Clean area. Awesome that fireplace in the apartment
Business response:
Romana, we are overjoyed to hear that you benefit from our luxurious amenities, such as the fireplace in your home. It is wonderful that it adds value to your living situation alongside the exceptional service of our team and our clean community!
Verified Renter Amazing property and staff. I’ve only been living here for a week and everyone has been very pleasant and addressed concerns in a timely manner
Business response:
Stephon, welcome to our community! We are thrilled to hear how pleased you have been with your experience in our community so far with our beautiful communal areas and the attentive service of our team. Thank you for making us your new home.
Verified Renter Apartment complex is quiet and clean. Staff and neighbors are nice. Maintenance handles issues quickly and effectively. Would recommend, price is average to apartments nearby
Business response:
Brittney, thank you for your 5-star review! We are overjoyed to hear that you are pleased with the cleanliness and calmness of our homes and the hospitable service of our office and maintenance teams. It is a pleasure to hear that you would recommend our community!
Verified Renter Although Arrive is a good place to live, at night the parking lot is pretty dark, people not cleaning up after their pets, other than that my experience has been good
Business response:
Barbara, we are glad that your overall experience in our community has been excellent. We also appreciate you bringing up your concerns about our parking facilities and pet waste. Please call or email us at your earliest convenience and we will follow up with you on these.
Verified Renter Amazing staff. Happily answered every question I have and continued to help me out with fixing out the final wrinkles after the move in. We’re happy with our choice
Business response:
Welcome to your new home! We are thrilled to hear that our team has helped make your move-in go smoothly. Please feel free to let us know if you need anything as you settle in!
Frequently asked questions about The Point at Seven Oaks
How is The Point at Seven Oaks rated?
The Point at Seven Oaks has a 4 star rating with 296 reviews.
When is The Point at Seven Oaks open?
The Point at Seven Oaks is open now. It will close at 6:00 p.m.
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