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The Point at Seven Oaks
- Apartments
- Odenton, MD
About this business
Location details
300 Gatehouse Ln, Odenton, MD, 21113, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Verified Renter So far so good!! It is my first time moving into an apartment and Arrive has been beyond helpful and accommodating. At no point has this experience been stressful or too difficult! I am so pleased to be living here :))
Business response:
Morgan, our goal is to ensure that you have a pleasant and smooth moving experience, and we are thrilled to learn that our team has provided this for you! It is delightful that you have enjoyed your home so far, and please do not hesitate to let us know if you need anything as you settle in.
Verified Renter I love this place is wonderful , it’s clean and organized , they are pet friendly my dogs love this place too I’m blessing to found this place
Business response:
Jaqueline, we really appreciate your high praise for our community. It delights us to know how happy you are with our pet-friendly spaces, well-kempt communal areas, and everything else we have to offer our residents. Thank you for choosing us as your home.
Jaqueline Cabral I loved the place, everything was very clean and organized, the apartment was beautiful, very well treated, the people who work in the office provide you with spectacular service, they make you feel welcome, they are very friendly and help you solve everything, thank you all very much for providing a spectacular service to me and my family
Business response:
Thank you for the glowing review of our team and community. We are thrilled to hear that we have provided an exceptional living experience, and we hope you will be happy here for a long time.
Verified Renter Decent for the price. Could use an upgrade on the exterior. Interior renovations are generally as advertised but are not high quality. Please tour your specific unit before signing.
Business response:
Deborah, thank you for taking the time to review. We pride ourselves on offering a top-notch experience from start to finish, so we are sorry to hear that you are not satisfied with your home. Please reach out to us at arriveodenton@trinity-pm.com so we may learn more about your concerns and work to address them.
Verified Renter Wonderful neighborhood very quiet and peaceful. Staff is very pleasant and tend to your needs. Maintenance is efficient and respond to request in a timely manner
Business response:
Stephon, your presence as a resident makes our community a better place, and we are grateful for your lovely review of our dedicated team. We will be sure to pass on your positive feedback to them. Thank you.
Verified Renter It’s ok…rent is high and not that many amenities. Things get fixed but not that fast alot of birds and poop everywhere. It’s been ok living here but ready to move
Business response:
Brittney, we appreciate you taking the time to inform us of your concerns with our community's value. We work hard to make sure that our residents have access to well-kept, high-quality services and amenities that help them feel fully comfortable in their homes and on our grounds. With that said, we would love to have the opportunity to reassure you about our plans to improve. Please email us at arriveodenton@trinity-pm.com. Thank you.
Verified Renter Generally the neighborhood is calm. There have been a few issues but overall ok. There needs to be better lighting in the parking lots, and cameras ! Corners were clearly cut when updating the apartments
Business response:
Amber, thank you for your suggestions for improving our parking facilities and community surveillance. We are glad that the calm and peaceful neighborhood has been a good fit for you, and we want to make your experience five-star worthy. If there is anything else you would like to share with us, please email arriveodenton@trinity-pm.com.
Verified Renter The reason for 3 stars: the lack of communication between residents and the property staff. In general, telling a customer/client/resident things like “you aren’t the only one affected by BLANK” shows a lack of empathy and customer service acumen. If you’re looking for exceptional customer service or help with unit related issues, pool elsewhere. We will not be renewing our lease in 2024 and already found another nearby neighborhood with better amenities, staff that communicates, lower rent and more space.
Business response:
Dominique, we strive to ensure that our residents are well taken care of at all times, so we are disappointed to hear that you feel your experience working with our team has not met this standard. We understand you plan on moving out, but we hope to speak with you on this matter more in-depth so we may help put your mind at ease. We invite you to reach out to arriveodenton@trinity-pm.com when you have a moment so we may understand your position further and work to improve our neighborhood in the future. Thank you.
Verified Renter Well l, I’m waiting on a decision for certain part of my apt to get painted. Outside of that I believe we have a good community. The staff that I have dealt with all have been nice..
Business response:
Bert, it is fantastic to hear that everyone in the neighborhood has treated you kindly and that the community has been pleasant for you overall! If you need further assistance with your home as you await a decision on getting it painted, please do not hesitate to reach out directly.
Frequently asked questions about The Point at Seven Oaks
How is The Point at Seven Oaks rated?
The Point at Seven Oaks has a 4 star rating with 302 reviews.
When is The Point at Seven Oaks open?
The Point at Seven Oaks is closed now. It will open at 9:00 a.m.
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