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The Point at Seven Oaks
- Apartments
- Odenton, MD
About this business
Welcome home to The Point at Seven Oaks where you will find the winning combination of comfort, convenience, and value for a very affordable price. The stylish and distinctive apartments with spacious floor plans offer all the features that you want and deserve. The attention to detail and attentiveness to the needs of residents sets our skilled and professional management team above the rest. Your expectations will be met and exceeded with a superior level of customer service.
Location details
300 Gatehouse Ln, Odenton, MD, 21113, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Verified Renter the manager are not truthful when come to there word and issues, the manager doesn't respond to emails, and expect the same respect and replies back they email.
Business response:
Thank you for sharing your feedback User. We appreciate you bringing these concerns to our attention. We strive to provide a positive experience for all residents and will look into these matters further. If you would like to discuss this further, please feel free to reach out to us at arriveodenton@trinity-pm.com.
stalker maintenance workers, poor management & bad quality I wish I could give zero stars. This place is HORRIBLE. The apartments are old and crusty and the rent is way OVERPRICED for the actual quality of the units. They slap white paint over everything and merely changed the hardware on old cabinets to cover the fact nothing has been updated in decades.The walls are so thin you can hear neighbors conversations and people running up and down the steps. The management team is UNHELPFUL and notorious for sneaking in random fe... read more
Business response:
Thank you for taking the time to share your experience at Arrive Odenton North & South. We understand your frustration with the condition of the apartments and the communication with the management team. We appreciate you bringing your concerns to our attention. If you’d like to provide more specific details regarding your experience, you can contact us at arriveodenton@trinity-pm.com. We are committed to addressing any concerns our residents may have.
Don't Rent Here -- A Maintenance & Security Nightmare I am nearly half-way through my second year at Arrive Odenton South & I do not plan on renewing. Aside from rent increasing approximately 7% from one year to the next, here's how my experience has been. Maintenance requests are not completed in a timely manner. Sep. 2023: Notified on the day of move-in that my scheduled move in time would be delayed since the apartment was not ready. With hindsight being 20/20, this should have served as the first warning of what was yet ... read more
Business response:
Thank you for sharing your experience at Arrive Odenton South. We appreciate your feedback and value your perspective. We understand the frustrations you've described, including the challenges with maintenance requests and concerns about community security. We strive to provide a positive and comfortable living environment for our residents, and we are always working to improve our service. If you wish to discuss your experience in more detail, please feel free to reach out to us at arriveodenton@trinity-pm.com.
Verified Renter Been living here for about a year - no issues at all - Had a ceiling leak into my living room and the maintenance guy came right out and fixed it. Community is quiet and no issues - people are friendly. Only wish people would clean up after their dogs or park where they are allowed! Other than that there are no complaints and im looking forward to renewing my lease when the time comes.
Business response:
Thank you for your kind words! We are so glad to hear that you are enjoying your time at Arrive Odenton North & South. We strive to provide a comfortable and convenient living experience for our residents, and we're happy that your maintenance experience was positive. We are also happy to hear you appreciate the friendly community. We appreciate your feedback regarding the pet waste and parking. We are always looking for ways to improve the community and will take your comments into consideration.
Verified Renter Our stay has improved here. Im settled in and have made my place a home. Thank you for all the help. The amenities are pretty convenient. Happy new year
Business response:
Thank you for your kind words! We're so happy to hear you've settled in and made your place at Arrive Odenton North & South a home. We appreciate your feedback about the amenities and hope you continue to enjoy them. Happy New Year to you as well!
Verified Renter The community is clean and responsive to tenants needs. The maintenance service is very good with timely results. Resident services are very nice and communicative.
Business response:
Thank you for your kind words! We appreciate you acknowledging the hard work of our team, and we are thrilled to hear that you are enjoying your experience at Arrive Odenton North & South. We strive to provide a clean and comfortable living environment for all of our residents, and we're glad our maintenance team has been able to address your needs promptly. We are always looking for ways to improve, so please feel free to share any additional feedback you may have.
Verified Renter Very responsive, I liked they keep you up to date on the progress. I also like the fact the maintenance personnel leaves conformation that they were there.
Business response:
We are glad to hear that our maintenance team has been responsive and helpful! Thank you for your feedback.
Verified Renter The community has been very pleasant, and quiet. The neighbors I have seen have been nice. My family loves our new home. The staff was helpful and informative during our move in.
Business response:
We are delighted to hear that you are enjoying your new home and the peaceful atmosphere of our community! Thank you for sharing your experience with us.
Verified Renter Cons: When I moved in the apartment was not clean. Stains in the cabinets, baseboards, counter tops, window sills, etc. There was even dirt on the floor. There was also lots of evidence of wear and tear, which is fine, but I didn't want to get charged for it. There's also piles of dog poop around outside and it is dimly lit. Pros: The maintaince team gets things done very quickly. The neighborhood is very quiet which is very nice. I like the smart thermostat and central air a lot too. Appliances are energy ef... read more
Business response:
Thank you for your review! We are glad to hear that you are enjoying your home and our maintenance team, and we are sorry to hear that you were not satisfied with the cleanliness of your apartment when you moved in. We would like to address your concerns, so please contact us at arriveodenton@trinity-pm.com at your earliest convenience.
Frequently asked questions about The Point at Seven Oaks
How is The Point at Seven Oaks rated?
The Point at Seven Oaks has a 4 star rating with 296 reviews.
When is The Point at Seven Oaks open?
The Point at Seven Oaks is closed now. It will open tomorrow at 10:00 a.m.
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