The London Luxury Apartment Homes

Stephanie V 

on BBB

4 years ago

I have tried contacting them regarding an incident for over a month and no one has contacted me back. 

Shaunte W 

on BBB

4 years ago

Green of hickory trail apartment complex on 8613 old hickory trail in Dallas Texas is not up to code. I'm writing a complaint because I moved in on July 24 of 2020 and have a Infestation is roaches 24/7. I have talked to the property manager about the situation and corporate said there's nothing they can do since I signed the contract 

Camie G 

on BBB

4 years ago

4yr old home with roof leaking, a/c broken, etc 

Nichelle 

on BBB

4 years ago

Today I was racially profiled. I was driving home from getting food, I pulled into the complex, and Edgar was standing in front of the complex smoking cigarettes (very unprofessional). He looked at me as I drove in. I parked in the garage, I got out of my car and went straight to the pool. Edgar called the constable to come to the pool, walk around the entire pool where there were about 20 people laying out or in the water. The officer came to me after walking by everyone else and asked me, the only black person at the pool,... read more

LD 

on BBB

4 years ago

Put down a deposit for a particular apartment. We showed up on our moving day, to be told that apt received water damage. Was told we had to go into a different apt without any change in rent. Manager refused to talk to me on the phone. So unprofessional. We found a different apt in another complex. I tell everyone I know not to rent from them. 

Janet R 

on BBB

4 years ago

This complex takes a $400 deposit when you apply. If the do not accept you, they keep your deposit for 21 BUSINESS DAYS, so basically a complete month. I believe that they are taking all of these deposit fees from all of their holdings and making money on it while they hold it. They basically get to keep thousands of dollars of working capital, which rich people know is how you make more money. They have found a clever and immoral way to make money. They cover their crime by making the application process be online and have ... read more

Torrie W 

on BBB

5 years ago

I have been living in the apartments for a full year now. Recently, I requested to the maintenance associates to come by the apartment because the air conditioning was not cooling properly. I called office of South Pointe Apartments everyday because the conditions in the home where becoming worse. My home would get to the range of 75 degrees and I would have the air conditioning running at 45 degrees all day, but yet it would not get any cooler. As the situation worsened I spoke to Jarvis and Logan about it but yet nothing w... read more

JUSTIN C 

on BBB

5 years ago

Poor customer service and lack of communication. Maintaince not very reliable 

ADRIANA M 

on BBB

5 years ago

Dear: JRK Property Holdings Ref: **** Tuckerman Ln, North Bethesda, MD XXXXX Good afternoon. I am the current tenant of apartment at your Inigo's Crossing property in Rockville, MD. I have been renting this unit for the last 4 years with my current lease expiring on February 03, 2019. In compliance with the lease agreement, I did advise Inigo's Crossing with sixty days in advance, that I will not be renewing the current lease. I have seen a different unit at Inigo's Crossing property that I would like to rent on February ... read more