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The Improvement Store

4.4

About this business

Welcome to The Improvement Store: North Carolina's premier home-improvement specialist since 2006. We offer budget-oriented products and high-end, longer-lasting products. We're a fully licensed and insured general contractor that specializes in roof replacements, new windows, and siding. Carolina Improvements provides every homeowner with a free in-home estimate on the products we carry and the services available alongside them. We have distribution centers and warehouses throughout the Summerfield area and beyond, which he... read more

Location details

312 Orville Wright Dr, Greensboro, NC, 27409, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
SatClosed
SunClosed
4.4443 reviews
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K. S.'s profile image
K. S. 
4 years ago

This is the WORST company i have ever had to deal with in our book nothing but thieves, we had a deck built and its big 63x 68 they finished the first part in March of 2020 the installer Edward said on the DAY he was done sorry i didn't have the long boards for the rail i will come back and change them, one week after he was done boards start coming loose from the screws peeling up and curling completely off deck, called company right then told them and sent PICTURES, we were told oh we will get someone out there to fix it, ... read more

Business response:

We have spoke to Mr ******* who has been very reasonable. However Mrs ******* has been verbally abusive toward many members of our staff. As we have pointed out to both customers, your decks were built to code, passed the county inspections, and passed our company inspections. However, due to the nature of wood, especially in the heat, it will sometimes shrink, warp, bend, and/or crack. As per your contract, wood has NO warranty. Your deck, as any wood deck, requires maintenance, of which you have not followed per your own w... read more

Patricia B.'s profile image
Patricia B. 
4 years ago

Carolina Improvement done an awesome job. They put in windows, two storm doors, sliding patio doors, deck, gutters and stamped concrete. 

Business response:

Thank you so much for being such a great customer!! 

Raymond and Ann Y.'s profile image
Raymond and Ann Y. 
4 years ago

Wonderful crew using top notch material made our house look brand new! Very, very happy we had this job done. Crew were polite, arrived when they said they would, and left our property in beautiful shape. Bravo to your company and who you hire! 

Business response:

It is our pleasure to serve the community and you! And thank you so much for taking the time to share your experience. 

Glenn T.'s profile image
Glenn T. 
5 years ago

The sub contractor that did the job was very efficient in his work. The plans he laid out for the job gave me a very stable and efficient deck that I think will last quite awhile. Hopefully the materials will last for a long time. The sub was easy to work with. 

Business response:

Thank you so much for your trust in business!! 

Darlene B's profile image
Darlene B 
5 years ago

Every one was great and did a wonderful job. Very pleased!!!!!! 

Business response:

Thank you so much for trusting us with your home! 

Gary H's profile image
Gary H 
5 years ago

The quality of the windows exceeded my expectations and the installers did an outstanding job! 

Business response:

Thank you so much for taking the time to leave us such a nice review. And thank you for being a great customer! 

Donna E's profile image
Donna E 
5 years ago

Carolina Improvements sent someone out to give me a quote on gutters within days of contacting them. After hiring them to do the work, they had them installed in a timely manner. They did a great job and I haven't had any problems. 

Business response:

Thank you so much for taking the time to leave us a nice review. We really appreciate you as a customer. 

Roxie S.'s profile image
Roxie S. 
5 years ago

Well I will definitely say that I am very Pleased with my siding and privacy vinyl fence installation. My fence materials arrived first and we got started installation but had to get another contractor to finish. Jamie addressed the switch quickly. Communication with Jamie was great until the end when I needed the rest of the materials picked up. Now I do understand she could only do but so much because the installers was not local. I wish she could have sealed the deal with me personally instead of sending communication thr... read more

Jesse D's profile image
Jesse D 
5 years ago

I love my new metal roof it was done about 6 months ago great job I would call them again 

Business response:

Thank you so much for taking the time and leaving a nice review. 

Frequently asked questions about The Improvement Store

How is The Improvement Store rated?

The Improvement Store has a 4.4 star rating with 443 reviews. 

When is The Improvement Store open?

The Improvement Store is open now. It will close at 7:00 p.m.  

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