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The Improvement Store

4.4

About this business

Welcome to The Improvement Store: North Carolina's premier home-improvement specialist since 2006. We offer budget-oriented products and high-end, longer-lasting products. We're a fully licensed and insured general contractor that specializes in roof replacements, new windows, and siding. Carolina Improvements provides every homeowner with a free in-home estimate on the products we carry and the services available alongside them. We have distribution centers and warehouses throughout the Summerfield area and beyond, which he... read more

Location details

312 Orville Wright Dr, Greensboro, NC, 27409, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
SatClosed
SunClosed
4.4444 reviews
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Helen G's profile image
Helen G 
5 years ago

Very professional. Did what they promised, when they promised. Would recommend Carolina Improvements to my friends. 

L. F.'s profile image
L. F. 
5 years ago

Shady and very unorganized and they do not take accountability of their mistakes and leave you hanging. They started my fence and deck mid July and here we are October 2018 and my deck is still in disarray. They sent someone who had no clue what he was doing and it’s now 3 months next week and my deck looks like a hot mess. They do it keep me informed and I ended up telling them off and demanding and still nothing and no replies. They do not use the same contractors and the ones they fired is because they have confined to th... read more

Business response:

RE: ******BBB Review Carolina Improvements takes customer service seriously. We speak with every one of our current customers on a weekly basis, at the minimum. Every customer is a priority. We are also in the construction business. Time is a valuable commodity. We strive to complete jobs in as expedient a manner as possible. Miss ***** ****** requested that we communicate with her via email and that we need to schedule for a phone conversation due her work schedule. We have had extensive email correspondence since that requ... read more

William P's profile image
William P 
5 years ago

We saw an ad in the newspaper to contact Carolina Improvements.The addition of the 10 x 20 stamped concrete deck has totally changed my backyard. The weather was a problem during the installation, but the crew worked around it and finished. They cleaned all the work debris and I was satisfied with the results. The crew was efficient and worked well together. James the contractor came the next morning to power wash the mud from the driveway that came from the truck tires. It's an awesome job. Love it. I will use them again wh... read more

Michael E's profile image
Michael E 
5 years ago

Carolina Improvements did a great job and I am very happy with the results!! 

Business response:

Thank you so much for taking the time to leave us a nice review. Thank you even more for being wonderful Customer! 

Fletcher P's profile image
Fletcher P 
5 years ago

The whole process from start to finish was easy. The salesman was informative and answered any concerns we had. 

Business response:

Thank you so much for the nice review! 

Gayla R.'s profile image
Gayla R. 
5 years ago

A beautiful siding job around the top edge of our brick home was completed with expertise from start to finish. The choice and color of the siding we received help with from a representative of Carolina Improvements and the crew of siding technician which installed the siding were of the upmost help. Their information as well as their knowledge of installing the siding was beyond great quality. The price we received for this complete job was well below any other estimates we received before deciding to have Carolina Improvem... read more

Business response:

What an awesome review and what a fantastic customer! Thank you so much??. 

Kevin's profile image
Kevin 
5 years ago

I am very pleased with my new deck! The work was done quickly, and the construction team left the build site in great shape upon completion. Very satisfied :-) 

Business response:

Thank you so much for the great review! And thank you for being an awesome customer!! 

Donna's profile image
Donna 
5 years ago

They done a great job on our home,with siding and windows and French door... I would recommend them to everyone.... Our home looks brand new 

Business response:

Thank you so much for your great review. We appreciate you so much as a customer and hope we can earn your business again! 

Roy B's profile image
Roy B 
5 years ago

Everything was done in a reasonable time. They always checked on me to make sure the people installing our fence was doing it to our satisfaction 

Business response:

Woohooo! Thank you also for being a great customer! 

Frequently asked questions about The Improvement Store

How is The Improvement Store rated?

The Improvement Store has a 4.4 star rating with 444 reviews. 

When is The Improvement Store open?

The Improvement Store is closed now. It will open at 9:00 a.m. 

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