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The Improvement Store
- Roofing
- Greensboro, NC
About this business
Welcome to The Improvement Store: North Carolina's premier home-improvement specialist since 2006. We offer budget-oriented products and high-end, longer-lasting products. We're a fully licensed and insured general contractor that specializes in roof replacements, new windows, and siding. Carolina Improvements provides every homeowner with a free in-home estimate on the products we carry and the services available alongside them. We have distribution centers and warehouses throughout the Summerfield area and beyond, which he... read more
Location details
312 Orville Wright Dr, Greensboro, NC, 27409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The Home Improvement Store put up leaf filter gutters, backyard chain link fence, and a 12 x 12 wooden deck. I was kept informed at all times about the status of the projects. I even had to postpone the deck building for over 2 months due to my husbands surgery, and they worked with me. All projects were completed to my complete satisfaction. I was career woodworker in 4 different countries teaching perfection in high end manufacturing, needless to say but I really watched the deck building. I did not know that degree of cra... read more
Business response:
Thank you so much *****! We hope you and ***** enjoy that deck, fence, and no-leaf gutters for many years to come! You are a great person to work with!
Robert C****** and his crew did a very thorough and efficent job. They worked quickly to take down the old fence and got the new one up in 3 days. The clean up was great, as if they were never here. I would highly recommend them all to anyone needing a beautiful fence job.
Business response:
Thank you so much for the kind words! We hope you enjoy your fence for years to come!
Great job! The men doing the work were such hard workers. They ceaned up the job site every day. They went above and beyond a great job. The people in the office kept us informed and were very polite annd helpful.
Business response:
Thank you so much for the great review, and for being such a great customer! We sincerely appreciate you!
I engaged with The Improvement Store for a complete window replacement project at my house. It took them exactly one full calendar year to satisfy this project. The original lead time on the project was 12 weeks. I made several courteous complaints . All fell on deaf ears. The level of customer service was terrible. Nothing but excuses. I am extremely disappointed. Especially in the general manager who failed to even listen to my concerns completely.
Business response:
Your complaints never fell on deaf ears. We take responsibility for our mess ups on your project and sincerely apologize for the inconvenience it caused you. We did complete the job and never gave up. And we lost thousands of dollars on this job, but we honored our commitment and contract regardless. You made us very aware of your dissatisfaction and told us if we didn’t give you money back, you would leave plenty of bad reviews. The difference between our commitment and yours is our intentions are admirable, not intentional... read more
Very professional kept me informed throughout the whole process now I have my garage GREAT JOB!!
Business response:
Thank you so much ******! Enjoy that big beautiful garage for many years to come!
We had two different projects done by the Improvement Store. The first install was a wooden privacy fence. We had to wait for our outside trim to be done no fault of the contractor. We were out of town right after Christmas, then the suppliers was closed for a couple of days. I can say the project manager kept us informed every step of the way. We are satisfied with both projects. I would recommend the Improvement Store. ****
Business response:
Thank you so very much for taking the time to leave us a review. And thank you so much for being a great customer and for your patience while we waited for your materials. The improvement store is very proud to serve you!
I had two large projects done by The Improvement Store (10 windows and a large deck). Dan and his helper did a wonderful job on my deck and Alberti and crew did a great job on my windows. I would use them again for any household improvements.
Business response:
Thank you so very much for taking the time to leave us a nice review. We are so proud that you chose us for your home improvement needs and hope you enjoy your windows and deck for many years to come.!!
Great job! I would recommend the home Improvement Store to my friends
Business response:
Thank you so much! We are so thankful to have you as our customer!
I own the oldest house in *********, NC and l finally decided to get vinyl siding on the whole house. I got several quotes and decided to go with Carolina Improvements. The sales guy was very good with the quote and explained everything to me and I was pleased with the price. The installers were amazing and I could not believe they finished the job in four days. I would truly recommend to anyone that if you’re looking to get your house sided Carolina Improvements is the company that will do a great job.
Business response:
What a beautiful transformation!! We are so proud to have been chosen by you and entrusted with caring for your home! Thank you so much. The Improvement Store loves homes and customers exactly like you!
Frequently asked questions about The Improvement Store
How is The Improvement Store rated?
The Improvement Store has a 4.4 star rating with 460 reviews.
When is The Improvement Store open?
The Improvement Store is closed now. It will open on Monday at 8:00 a.m.
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