This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
The Home Savings and Loan Company of Youngstown Ohio
- Banks
- Youngstown
About this business
Location details
Youngstown, 44503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Had a conversation this morning with Tyree on your customer service line. I was charged $52.79 by your escrow dept. for a supposed .01 short on my April 1, 2019 mortgage payment. Was then told that the Escrow Dept. made a mistake about the .01 and that it would be corrected. Here is hoping that it is corrected and I don't have to call again. Not my first tun-in with you guys but do hope it is the last.
Just had the worst customer service at the Calcutta Office. Adriana is not an asset to the company and being bold faced lied to is NOT a way to get my business.
Recommendedthey are so nice. always trying to help. great customer service
This bank has a person working for them who has felony charges of theft pending. Home savings thinks it’s ok for him to work I guess when customers money come up missing will he still be working there
Business response:
Hi Alyssa, can you please PM me your contact information? We'd like to have a manager reach out to you directly to address your concerns.
everything this is the worst bank ever all they do is take advantage of people and I've been banking here for over 20 years and I'm going to Huntington bank I'm sure they will treat me better right from the beginning
Business response:
Hi Jack, I have received confirmation that a manager has contacted you and I hope that everything was handled to your satisfaction. Have a wonderful day!
this bank pre approved me for a loan then took several hundred dollars from me on a Friday and in a Monday said they would no longer offer the original loan but one at a much higher interest rate. basically they say what they need until they have your money go somewhere else where they are more competent and trustworthy
Business response:
Hi Jenna, we are so sorry to hear that you are unhappy. We pride ourselves in providing excellent customer service and we apologize that your experience did not reflect that. If you PM me your contact information, I can have a manager reach out to you directly to address your concerns.
Don't waste your time with this bank. 🙄👎👎👎👎👎
Business response:
Hi Emmy, we are so sorry to hear that you are unhappy. A manager will be reaching out to you shortly to address your concerns.
If you have this bank GET OUT NOW!!!!!!!!So they basically stole money from me. I went in 3 separate times and call the main office 5 times to get them to prevent my debit card from working. They then charged me over $200 in overdraft fees. When I called to complain they said they have no record of me calling and I have to take it up with a branch manager. I walked literally across the street to Huntington and they put that on my account that day. And 24 hour grace makes me feel more secure. They really do need to step into ... read more
Business response:
Hi Jenna, we are so sorry to hear that you are unhappy. I've shared your comments with our management team. A manager will be reaching out to you shortly to address your concerns.
Kind, thoughtful organization! Love Columbiana branch!!
Frequently asked questions about The Home Savings and Loan Company of Youngstown Ohio
How is The Home Savings and Loan Company of Youngstown Ohio rated?
The Home Savings and Loan Company of Youngstown Ohio has a 4.1 star rating with 32 reviews.
When is The Home Savings and Loan Company of Youngstown Ohio open?
The Home Savings and Loan Company of Youngstown Ohio is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com