The Home Depot's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

The Home Depot

3.2

About this business

Location details

5617 E Sprague Ave, Spokane Valley, WA, 99212, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun7:00 a.m. to 8:00 p.m.
3.23,989 reviews
Select a rating
Felecia Kerr Rodriguez's profile image
Felecia Kerr Rodriguez 
5 years ago

Purchased $2200 washer/dryer set. We made the choice to purchase the white set because there were hundreds in stock. We chose our own delivery date. 2 days before that date they called and moved it to 2 weeks and 2 days later. Upon that delivery they delivered a damaged washer. So we refused it. Called 3 times to get a new delivery date and they had to call Samsung(even worse customer service) to see when a new one could be sent out. It was going to be another 2 1/2 weeks. Excuse me, I’ve been without a washer for over a mon... read more

CM Norman's profile image
CM Norman 
recommend  Recommended
5 years ago
Gabi Bush's profile image
Gabi Bush 
5 years ago

I went in last night to buy 2 pvc pipes. I asked a front end associate who was monitoring the self checkout to page someone to assist me in getting them cut in half. Waited 20 minutes and asked her to page again. No one came. At this point, I asked for a manager. Shockingly, yet again, nobody came to assist me. Numerous associates passed by while i was waiting, they were even conducting fork lift training just a few aisles down. I asked the 2 young men at the paint counter if… See more 

Emma Lederle's profile image
Emma Lederle 
5 years ago

Ordered a washer and dryer. The wrong washer was ordered, nothing could be done short of waiting for the refund to appear on the card and order again. So I just accepted it would be what it would be. Then my delivery never happened, I had to contact the store to find out my delivery date had been rescheduled THREE WEEKS LATER. I promptly cancelled my order. Two weeks later and no refund still. Called the store and they had to call the manufacturer to cancel the order there. So I had to call them to get them to do their job t... read more

John Hillhouse's profile image
John Hillhouse 
5 years ago

So once again I was stupid enough to buy from HD and have it delivered. “3 to 7” they say. At 7:00 pm we call, “driver is still coming, sorry” At 8:00pm “sorry were not sure what’s happening, do you want to reschedule?” No, I’ve been sitting here for 5 hours waiting after leaving work early! 8:30pm Home Depot calls us “okay driver isn’t going to make tonight, we’ll have to reschedule you, sorry” what a load! I am so done with Home Depot, just want EVERYONE to know what they did AGAIN! 

Lesley Dougherty's profile image
Lesley Dougherty 
5 years ago
Paula Caramante Schiavulli's profile image
Paula Caramante Schiavulli 
recommend  Recommended
5 years ago

Good customer service while placing an order! 

Vigny Iweimrin's profile image
Vigny Iweimrin 
recommend  Recommended
5 years ago

We are working on it ! 173 north limestone 

Kimberly Tatsumi Ho's profile image
Kimberly Tatsumi Ho 
recommend  Recommended
5 years ago

Large selection of plants. One of recent rare finds. 

Frequently asked questions about The Home Depot

How is The Home Depot rated?

The Home Depot has a 3.2 star rating with 3,989 reviews. 

When is The Home Depot open?

The Home Depot is closed now. It will open at 6:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com