The Home Depot's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

The Home Depot

3.2

About this business

Location details

5617 E Sprague Ave, Spokane Valley, WA, 99212, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun7:00 a.m. to 8:00 p.m.
3.23,989 reviews
Select a rating
Brandy Emery-Arnold's profile image
Brandy Emery-Arnold 
4 years ago

The appliances department is very nonchalant and will keep you waiting to place an order, but there's a bigger problem with their delivery service. They use a 3rd party. This logistics company came to my house at 11am on Saturday, which was the wrong time. English was his second language. That said, I knew they were going to be late to every other delivery they had and my stuff was buried behind everyone else order. My delivery window come up. It's 3:30-7:30pm. They were a no… See more 

Michelle Warren Huizinga's profile image
Michelle Warren Huizinga 
4 years ago

God forbid you have a return! Their customer service reps are so rude!! 

Apiradee Pathomlikitkhan's profile image
Apiradee Pathomlikitkhan 
4 years ago

Suck service from beginning till end. Products order delivery missing have to wait 3 weeks. No response have to call them to follow up my product. Don’t buy things here !! 

Megan Zulu's profile image
Megan Zulu 
4 years ago

Worst customer service I’ve ever experienced. This store and the people that work there have made me never want to shop at another Home Depot again. I honestly never write reviews but this experience has been awful. Because of the workers there I have items and money that I will never get back. Highly do not recommend. 

Lynn Hopkins's profile image
Lynn Hopkins 
recommend  Recommended
4 years ago

Very helpful staff. Surprised they don’t have Apple Pay 

Wanda E. Johnson's profile image
Wanda E. Johnson 
recommend  Recommended
4 years ago

I called today September 22, 2021. I just bought a condo in Brentwood and the kitchen is very out dated from 1977. They advertised kitchen remodel consultation. I spoke to what sounded like a young female about and hour ago. She began to lecture me on the pandemic and how they only do virtual consults at this time. She continued to lecture in a very nasty demanding tone and when I attempted to ask a question she interrupted me and said ‘I am talking’ ?!! I will be calling els… See more 

Terry Price's profile image
Terry Price 
recommend  Recommended
4 years ago

I just wanted to thank Stephen for going above and beyond today with excellent customer service!!! Good job Home Depot for hiring people that truly care about the customer and representing the company well. 

Robert Gray's profile image
Robert Gray 
recommend  Recommended
4 years ago

I rented a small roto tiller to dig up a small part of my front yard where I had a maple tree removed...it worked great and the staff of the tool rental dept were very helpful...they even gave me a hands on demonstration 

Annette Schumers's profile image
Annette Schumers 
recommend  Recommended
4 years ago

Jay in kitchen area is wonderful and so patient ,helpful and all around fabulous. Store manager Crystal was really knowledgeable. I recommend the store all around. Truly a positive experience. 

Frequently asked questions about The Home Depot

How is The Home Depot rated?

The Home Depot has a 3.2 star rating with 3,989 reviews. 

When is The Home Depot open?

The Home Depot is closed now. It will open tomorrow at 6:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com