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The Home Depot
- Home Improvements
- Florence, KY
About this business
The Florence Home Depot isn't just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Florence, KY residents. Let us help with your project today!
Location details
99 Spiral Blvd, Florence, KY, 41042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 8:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
RecommendedThank you Brianna and Erin at the Florence store. I’ve Been trying to get my trex order for months. They tracked down the issues and have a solution. Home Depot (call center) and a trex have been useless during this exhausting process.
JUST GO TO LOWES!!! We knew we should have went with Lowe's like we usually do, however, delivery dates were even longer there and we needed a Fridge asap! We Ordered a Fridge 2 months ago from home depot , we knew it was going to take that long. Yesterday it was scheduled to be delivered. when they got here the THREE guys wouldn't bring it in, they couldnt lift it over maybe a foot and a half obstacle, even with my husband helping. They were very rude and came in looking for any reason not to bring this Fridge in!!!! They d... read more
Terrible customer service! We ordered all new kitchen appliances 3 months ago & received notice of a delay the day before (Covid is understanding, but this goes way further). I call to make sure that was the only issue & was told the stove they switched out was on back order. We were not notified of any switch due to the item being discontinued. The new stove was not comparable, a 5th burner (not warmer) & drawer was not included. We spent 3 hours dealing with the customer service line & going into the store for them to offe... read more
treat customers better. stand behind the services you provide
In June we started a basement remodel making enough room for a family member recovering from cancer to live comfortably. We moved much of the basement to the garage so work could begin. We went to Home Depot to purchase flooring for 740 square feet, tiles and fixtures for a new bathroom, 10 gallons of paint and an Andersen French Door for the walkout. Construction continues and work looks great with the exception of 1 thing – the beautiful Andersen door was not installed correctly by Home Depot. Very disappointed. I went to ... read more
Do NOT use Home Depot, Florence KY, flooring department. I ordered new flooring for my basement last November and it has been a nightmare from the very beginning. Measurement were wrong, wrong amount of carpet vs vinyl flooring needed. The original price I agreed to changed and cost me more. I made a change before I signed the agreement and it was still wrong! CSI does not do what they say they will do. The customer service for both Home Depot and CSI have been TERRIBLE. Zero accountability. I have been told many times that ... read more
I shop your store everyday for personal and business purchases. The staff is very friendly and everyone always says hello. Not a complaint but be careful not to grab the bottom piece of cabinet grade plywood. $60.00 and I didn’t notice until I was all the way home. Ugh my own fault. Project still worked out. Just a little scrap now.
Bad experience today picking up my online order which came out in a BADLY damaged box. We inspected the item and refused it after seeing damage on the item. They credited our card back. **After** the fact we were told that we could/should have been given the option to have Home Depot replace the product, and they could have worked with the manufacturer to ensure that it was properly shipped. (This is attempt #2 with this order so surely the manufacturer and/or their shipper are at fault) Now we are back at square one and in ... read more
Do not shop at this store for paver blocks. They will take your money for tour order and not fulfill the order. They don’t care about customer service. The store manager told us we can call other stores our self to try and get the blocks we need they will not be helping.
Frequently asked questions about The Home Depot
How is The Home Depot rated?
The Home Depot has a 3.4 star rating with 109 reviews.
When is The Home Depot open?
The Home Depot is open now. It will close at 10:00 p.m.
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