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The Federal Savings Bank
- Finance
- Selbyville, DE
About this business
We are a veteran-owned, federally chartered bank with a focus on educating our customers about the mortgage process. To ensure we provide the highest quality mortgage experience, we start with understanding the needs of our customers. With our high standards for customer satisfaction, employee professionalism, and the ability to lend across all 50 states, we provide the opportunity for home ownership.
Location details
38017 Fenwick Shoals Blvd #2, Selbyville, DE, 19975, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Our loan was not closed as quickly as we had anticipated due to some issues with some of our credit and a few changes we requested along the way. Austin Downs was our banker after a while into my loan process. He is extremely knowledgeable in the loan industry and helped me every step of the way by educating me about what was going on at the time. The process hit a few snags and delays along the way due to changes requested by us. Austin handled the changes very professionally and was great in explaining the probable results... read more
Enjoyed working with Deo ******. Followed through with everything we discussed and needed.
Kenneth, it was a pleasure working with you and your team. Thank you very much for all the hard work, for giving us the best rate, and for the smooth transition. Also, thank you for your patience and the support that you have provided me and my family. We truly appreciate it. Thanks again :)
Patrick and John were fantastic! Great communication and knowledgeable however the process was frustrating with the VA loan. Things continued to change and fees added by the VA and at every step something else was needed repeatedly. Once closed it took awhile for it to be processed and we ended up not getting the cash out until after the new year. This was no fault of either banker who were wonderful and very supportive through the process. I would definitely recommend this lender regardless of the hurdles Alan the notary wa... read more
Jerriett was a great banker and excellent to work with. He is very professional and efficient. I also appreciated his quick responses to our questions. Would highly recommend him to others.
Sara and her team did an amazing job for our first mortgage. It was a great experience to work with her.
Tammy ****** ****** and her team provided fantastic service for our refinance, from start to finish.
Jared **** and team are outstanding. We have used in services on multiple occasions now and each time the transaction experience has been superb. While we have many options, we usually go to The Federal Savings Bank first due to its performance and customer service.
Ms. Samantha J. L. - Provides us a very stress (Easy) free excellent customer service at all level to complete our transaction's on VA refinancing process. If we are going to (Services) do it again, We have no doubt in our minds to have Ms. Samantha again as our banker. She has a very professional manners at all aspects of the job. Very highly recommended to anyone. Thank you! Braulio & Susan a S.
Frequently asked questions about The Federal Savings Bank
How is The Federal Savings Bank rated?
The Federal Savings Bank has a 4.5 star rating with 616 reviews.
When is The Federal Savings Bank open?
The Federal Savings Bank is closed now. It will open tomorrow at 8:30 a.m.
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