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The Federal Savings Bank
- Finance
- Selbyville, DE
About this business
We are a veteran-owned, federally chartered bank with a focus on educating our customers about the mortgage process. To ensure we provide the highest quality mortgage experience, we start with understanding the needs of our customers. With our high standards for customer satisfaction, employee professionalism, and the ability to lend across all 50 states, we provide the opportunity for home ownership.
Location details
38017 Fenwick Shoals Blvd #2, Selbyville, DE, 19975, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Excellent customer service, smooth process, closed my loan within a month and now have low 30 year fixed rate.
Fast and efficient. A scary process made realty by impressive customer service and attention too detail. The best experience I have ever had with a bank.
Recently refinanced with them and the whole process was smooth and simple. Was able to lock in a 2.25% APR down from my current 3.125% and save myself about $400/month so I’m super excited about that!
When I received the mailing from The Federal Savings Bank here in NH, I suspected it was just another piece of "junk mail" to throw away. For some reason I didn't and found it on my desk a week later. Not being satisfied with my current lender at the time, I took another look at that letter and had my wife research The Federal Savings Bank. I then decided to make the call. My introduction with Gene *******, VP was fluid and professional. I believe we built a repour from the start. Unlike the juggling act of my former lender,... read more
A great refinance experience! Thorough, sensitive, confident and on time! I recommend James Lott and his team very highly!
Swamping me with junk mail. 2 in one day, 3 or 4 a week. The more junk mail I receive from a vendor, the less chance I will do business with them. Leave me alone.
Business response:
Hi Tim, We regret to hear you had a negative experience with us. We are happy to assist in adding you to our opt out mailing list. To do so please provide either your full mailing address or the notice ID number on your most recent mailer via an email to customersupport@thefederalsavingsbank.com Thank you, Customer Support
It was a very smooth refinancing process
Nicholas Sasse is the greatest to work with on Refinancing my house. He made the process very easy from beginning to end.
The banker and support staff were professional, pleasant and helpful throughout the process.
Frequently asked questions about The Federal Savings Bank
How is The Federal Savings Bank rated?
The Federal Savings Bank has a 4.5 star rating with 616 reviews.
When is The Federal Savings Bank open?
The Federal Savings Bank is closed now. It will open tomorrow at 8:30 a.m.
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