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The Cove at Matthews
- Apartments
- Charlotte, NC
About this business
Location details
1701 Gander Cove Ln, Charlotte, NC, 28105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified Renter I've lived here for 12 years and it's quiet and convenient. I've never had a problem. It's close to Walmart and other stores. Some even in walking distance.
Business response:
Thank you for your wonderful review! We greatly appreciate your loyalty over the past 12 years. It’s fantastic to hear that you enjoy the quiet and convenient location, along with the proximity to local stores. Your positive experience means a lot to us, and we’re here to ensure you continue to feel at home. If you ever need anything or have suggestions, please let us know!
Verified Renter Two years here and still loving it. The office staff is great as well as the maintenance crews. Always super helpful if something is ever needed, and very prompt. The property is very well kept everything is always neat and clean. It is a great place to live!
Business response:
Thank you for your fantastic review! We’re thrilled to hear that you’ve enjoyed your two years with us. It’s wonderful to know that our office staff and maintenance team have been helpful and prompt in addressing your needs. We take great pride in keeping our property well-maintained, and your positive feedback motivates us to continue delivering a great living experience. If you ever need anything or have suggestions, please don’t hesitate to reach out. We’re glad to have you as part of our community!
Verified Renter I like how there are a lot of trees, it adds to more of a home feeling than just an apartment. My neighbors are always nice and friendly. I wish there was a playground for the kids in the neighborhood so they can stop playing in the dumpster. I also wish there was a bigger pool or a second pool instead of two dog parks, since the pool gets super crowded. I would like there to be an option on the Loft app to help with complaints. I would also like the parking to be better. The parking spots are so tiny that yo... read more
Business response:
Thank you for your thoughtful feedback! We’re glad to hear that you appreciate the greenery and the friendly atmosphere in our community. Your insights regarding the playground, pool size, and parking challenges are valuable to us.We understand the importance of having adequate recreational spaces for children and a more spacious pool area. Your suggestion about enhancing parking options is also noted, and we will explore potential solutions, including assigned spots and designated guest parking.We’re committed to improving ... read more
Verified Renter I absolutely love my apartment! Between the ladies in the office that take good care of you and the maintenance guys that are awesome! I'm very pleased with living here
Business response:
Thank you so much for your kind words! We’re delighted to hear that you love your apartment and appreciate the support from our office and maintenance teams. Your satisfaction is our top priority, and it’s wonderful to know that you’re pleased with your living experience. If you ever need anything or have suggestions, feel free to reach out. We’re glad to have you as part of our community!
Verified Renter Swift/professional process yet with personable approach! Robin is the absolute best, she understand my needs/wants immediately and recommended the perfect unit for me right away!
Business response:
Thank you for your wonderful review! We're thrilled to hear that Robin provided you with such exceptional service. Her ability to understand your needs and recommend the perfect unit is exactly what we strive for. We appreciate your feedback and are delighted to have you as part of our community! If you need anything else, feel free to reach out.
Verified Renter Great place to live! Wonderful atmosphere, affordable rent for the area and the office staff and maintenance handle issues with care and quickness.
Business response:
Thank you so much for your kind words! We're thrilled to hear that you're enjoying your experience here. Creating a wonderful atmosphere and providing quick, caring service is our top priority, and it's great to know that our efforts are making a positive impact. If you ever need anything, don’t hesitate to reach out. We're here to help!
Verified Renter Such a peaceful community. I love that it’s a family friendly neighborhood and safe for kids to play outside. The neighborhood is beautiful and the ladies in the office are incredibly kind and helpful. Robin especially is amazing and so helpful!!
Business response:
Thank you for your wonderful review! We're thrilled to hear that you're enjoying the peaceful and family-friendly atmosphere of our community. It’s great to know that you find it safe for kids to play outside. We’re also happy to hear that our team, especially Robin, has made a positive impact on your experience. We appreciate your kind words and are here to help whenever you need!
Verified Renter Still new here, but I’ve really been enjoying the community so far. The property is well maintained, the walking trail is a nice feature, and the atmosphere has been welcoming. My experience has been positive, and I’m looking forward to continuing to settle in.
Business response:
Thank you for sharing your experience! We're delighted to hear that you're enjoying the community and appreciating the well-maintained property and walking trail. Creating a welcoming atmosphere is important to us, and we're glad you're feeling at home. We look forward to supporting you as you continue to settle in. If you have any questions or need assistance, feel free to reach out!
Verified Renter My ac had stopped working after coming back from a 5 day trip. Honestly thought it’ll be a day or two until it would get fix but they were able to fix it the same day. Well really within a few hours and I’m so grateful for that!
Business response:
Thank you so much for your kind words! We’re thrilled to hear that our Maintenance Team could get your AC back up and running so quickly, especially after your trip. Our team always strives to provide prompt and efficient service, and it’s great to know we met your expectations. If you need anything else in the future, don’t hesitate to reach out!
Frequently asked questions about The Cove at Matthews
How is The Cove at Matthews rated?
The Cove at Matthews has a 3.7 star rating with 438 reviews.
When is The Cove at Matthews open?
The Cove at Matthews is closed now. It will open tomorrow at 8:30 a.m.
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