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The Cove at Matthews
- Apartments
- Charlotte, NC
About this business
Location details
1701 Gander Cove Ln, Charlotte, NC, 28105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified Renter I absolutely love it here! From the ladies in the office to the maintenance team, everyone is so polite and helpful! I could not ask for a better place to call home!
Business response:
Thank you for your wonderful review! We’re thrilled to hear that you love calling Brookside 17 home. Our office and maintenance teams truly appreciate your kind words and are always happy to help.
Verified Renter We love living here! The neighborhood is fairly quiet, and it’s a beautiful spot tucked away in the Charlotte suburbs. We love having the nature trail and the pond, and the facilities are top notch. Plus, we love our leasing office family!
Verified Renter Love love living here. Property is kept clean, quite and landscaping is always maintained . Love the community events. Maintanace does a phenomenal job with answering request is a timely order.
Business response:
Thank you for your wonderful review! We’re thrilled to hear that you’re enjoying our clean, peaceful community, well-maintained landscaping, and community events. Our Maintenance team will be delighted to know their prompt and dependable service has made such a positive impression. We truly appreciate having you as part of our community!
Verified Renter My partner and I knew once we drove on the property, this was going to be our new place of living! The application and move in process was easy. Everyone is so friendly here. From Maintenance, staff, neighbors….EVERYONE! I’m really going to enjoy living here!
Business response:
Thank you so much for your wonderful feedback! We’re thrilled to hear that you and your partner felt at home the moment you arrived. It’s fantastic to know that you found the application and move-in process easy and that you’re enjoying the friendly atmosphere created by our staff and residents. We’re committed to fostering a welcoming community, and your kind words reaffirm our efforts. If there’s anything we can do to enhance your experience further, please don’t hesitate to reach out. Welcome to your new home—we’re excite... read more
Verified Renter Nice and Quiet community. Very Family friendly. Enjoy the calmness of the neighborhood and scenery of the nature. The only issue is bugs and roaches
Business response:
Thank you for taking the time to share your feedback! We're delighted to hear that you enjoy the peaceful, family-friendly atmosphere of our community and appreciate the natural scenery. We understand your concerns regarding bugs and roaches, and we take these issues seriously. Our team is committed to maintaining a comfortable living environment for all residents. We will continue to work with our pest control services to address and mitigate these concerns effectively. If you have any specific areas that you would like us ... read more
Verified Renter Excelente servicio El servicio a la comunidad es excelente Los mantenimientos son excelentes en su labor día a día están para servirle la 24 hora
Business response:
Thank you for your kind words! We're thrilled to hear that you had a positive experience with our service. Our team is dedicated to providing excellent maintenance and support, and it's great to know that their hard work is appreciated. We're always here for you, 24/7, to ensure the community's needs are met. If there's anything else we can assist you with, please don't hesitate to reach out! ¡Gracias por tus amables palabras! Nos alegra mucho saber que tuviste una experiencia positiva con nuestro servicio. Nuestro equipo se... read more
Verified Renter Finding a place to reside is an important decision for many individuals. A good dwelling offers comfort and security. It should also provide access to necessary amenities and resources. The surrounding environment plays a significant role in daily life. Ultimately, a good place to live contributes positively to overall well-being.
Business response:
Thank you for your thoughtful review. We completely agree that finding a place to call home is a significant decision, and we strive to create an environment that offers comfort, security, and access to essential amenities. Your perspective on the importance of a positive living experience resonates with our mission at Halton Park. We are committed to ensuring that our community contributes positively to the well-being of all our residents. If you have any suggestions or further thoughts on how we can enhance our community, ... read more
Verified Renter It was ok. Apartment is a little smaller than I thought. I did not get to view before I moved it but was given the option to transfer at a higher rate
Business response:
Thank you for sharing your thoughts with us. We appreciate your honesty and are sorry to hear that the apartment didn’t meet your expectations in terms of size. We understand that viewing the space beforehand is important, and we strive to provide as much information as possible during the leasing process. If you have any further concerns or would like to discuss your options, please don’t hesitate to reach out. Your satisfaction is important to us, and we're here to help.
Verified Renter We really enjoy living here. Location is unbeatable. Simple amenities do the job! The pond and experiencing all the natural wildlife brings me such happiness. Established complex that has great vegetation and beautiful trees provide a real neighborhood vibe; plus its well maintained and improvements are always happening. It’s small enough that they know your name and get to know you on an individual basis. Complex is quiet and everyone keeps to themselves and avoids drama. Kim, Robin and Kayla are beyond help... read more
Business response:
Thank you for your review! We truly appreciate your feedback and are so glad to hear you’re enjoying your apartment and the support from our team. Your satisfaction means everything to us! If you ever have any needs or suggestions, please don’t hesitate to let us know. We’re thrilled to have you as part of our community!
Frequently asked questions about The Cove at Matthews
How is The Cove at Matthews rated?
The Cove at Matthews has a 3.7 star rating with 438 reviews.
When is The Cove at Matthews open?
The Cove at Matthews is closed now. It will open tomorrow at 8:30 a.m.
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