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The Callie Apartments
- Apartments
- Dallas, TX
About this business
The Callie Apartments in Dallas, TX offer style and elegance throughout its community. Take advantage of spacious floor plans and high-end amenities. Enjoy a resort-style pool, fully equipped fitness center and on-site dog park. Apartment homes feature quartz countertops and kitchen islands, stainless steel appliances and wood-style flooring. Live just minutes away from Dallas premier dining, entertainment and shopping.
Location details
8025 Forest Ln, Dallas, TX, 75243, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
I own a home next to a Tricon rental home in **** ******. As a neighbor of this rental home, I wanted to discuss a tree that is covered in parasites and pushing the fences among other things. So far, I have yet to make any progress and the persons I have contacted are telling me to call someone else. As a neighbor, I would expect my neighbor to have a decent conversation around a parasite infested tree on the property line. Not one person that I spoke to was willing to represent as the home owner, or offer guidance on how we... read more
Business response:
We would like to thank ******************** for taking the time to share his feedback. We are unable to locate any contact information in our system. We kindly request that ******************** contact us directly at ************** so that we may further assist. We look forward to turning ************************ experience around. Thank you.
Frustrated tenant!! The ********************** is horrible!! On Sunday night 8/7/22, we noticed our a/c wasnt working right. So we submitted a maintenance request on line per the process. On Monday 8/8, my fianc received a text that we have an appointment scheduled for Tuesday 8/9 between the hours of 1-5 pm. Here it is, Tuesday night and maintenance never showed up. (we are now going on the 3rd night, sleeping in a hot ******* house, in the middle of the summer). It wasnt until the end of the day on Tuesday, that Tricon pos... read more
Business response:
We would like to extend our sincerest apologies to ************** for his frustrating maintenance experience as well as the lack of customer service she received. Our team has notified us that they have contacted ************** directly to discuss his concerns. Additionally, they have confirmed that the work order was completed as of 8/11/22. Providing a great customer experience is very important to us, and we are sorry that ************** initial experience did not meet that standard. We appreciate the chance to work with ... read more
I'm absolutely disgusted with this company. I paid the $1.99 for the self-tour for 3 days. I worked from 8:30 to 6 today from **** to visit this house TODAY. My fianc got an email from *************************** informing us about the tour and if we have any issues, to give her a call (phone number was provided)We got there and the link provided to allow location and photo did not work. We couldn't login in, kept getting user disabled. FOR THESE CASE OF EMERGENCIES, HAVE A HOTLINE WHERE SOMEONE CAN HELP. Because ****** resp... read more
Business response:
We would like to thank **************** for taking the time to bring his concerns to our attention. We kindly request that **************** contact our leasing department at ************** so that we may further assist. Thank you.
Worst company ever !! I been a month without a oven an a microwave , i called and every time i do they send me to maintenance department and everytime is an hour wait and 45 min and they solve nothing . No one calls back , and the same c*** over and over , telling me about vendor will call and is been a month , last thing was that spoke to the maintenance surpervisor and now waiting a few more days , and for sure they dont reinburst , because paying for a rent so high of almost $2,600 and not getting what you expected to get... read more
Business response:
We would like to thank **************** for taking the time to express her concerns regarding her recent experience with us. At Tricon Residential, we strive to provide seamless customer service and we would like to apologize that we failed to meet her expectations as well as our own. Our team has contacted **************** offline to discuss her concerns and are diligently working on making sure all her maintenance concerns have been addressed. We appreciate the opportunity to work together offline and remain available shou... read more
Once you apply with a move in date on the application, they change it to two weeks earlier with no flexibility. Move into house for rent with inspect problems. My one year old got bit multiple times by fire ants. Had to take off work, go spend $30 in ant bait and address it myself. Can I get reimbursed? Mail keys with no information on what mail box number (2 weeks in with no information on how to figure this out, many calls and emails). Community pool, no information in how to get access key. Dishwasher was flooded with wat... read more
Business response:
We would like to thank ************** for taking the time to express his concerns regarding his recent experience with us. At Tricon Residential, we strive to provide seamless customer service and we would like to apologize that we failed to meet her expectations as well as our own. Our team has contacted ************** offline to discuss his concerns and are diligently working with ************** on a resolution. We appreciate the opportunity to work together offline and remain available should he have any further questions... read more
This company doesn't deserve a star at all. Everyday this company has called me asking for more documents and no matter what I send, it isn't good enough. The documents they ask for aren't even on the list of documents needed. I'm retired military and they made up a form that doesn't exist, what is a ***************** Rewards" letter? I sent my DD-214 and Disability letter and they said it wasn't good enough. I sent 6 months worth of bank statements and after 4 days, they denied my application based off of something they hea... read more
Business response:
We would like to thank **************** for taking the time to share his honest experience. We are sorry to hear that **************** is not satisfied with the application process here at Tricon Residential. At Tricon Residential, in order to treat everyone equitably and stay in compliance with Fair Housing and Equal Opportunity laws, we utilize a third-party credit rating agency. The agency objectively qualifies all applicants to rent our homes. Each applicants privacy and personal information is completely confidential. A... read more
So far so good. The application process was amazingly fast! Within 48 hours we had an answer on our application and in another 48 hours we were approved to move into the home. I wasted so much money on other property management companies doing applications and did not even hear back from them. We are so excited to be moving into a new home today!
Business response:
***************************, thank you so much for your kind and positive comments about our application process. We are so happy to hear that you are a satisfied resident and are pleased with our services. Thank you!
High rent with no maintenance. My ac went out on 7/29/22 and was told I had to wait until 8/1/22 before anyone could come out and fix it. It's 100+ everyday here in FL. There's no maintenance for emergencies so if something happens you're out of luck. They offered $125 a day for a hotel but I have to pay out of pocket. Idk what kind of hotel they think I'm staying in for $125 when I pay $1700 a month in rent. They got me f'd up. The customer service people are rude and don't care about your concerns. Don't rent from them. Th... read more
Business response:
We would like to thank **************** for taking the time to bring his maintenance concerns to our attention. Our team notified **************** that the worst-case scenario would be that our vendors would not be able to inspect the unit until Monday July 8th, and that if this was the case a hotel stay was approved if needed. Our vendor was able to schedule an appointment for the following day, Saturday July 30th and were able to locate the issue and resolve the problem within 24 hours of the maintenance request being plac... read more
I setup a self tour with Tricon Residential. Their system charges $1.99 for the service, verifies identity with an uploaded image of drivers license, and verifies identity and checks location for the self tour using GPS. I drove 1/2 hour to tour the property and when I got there it was a gated community with no information on how to get in. Trying to verify location, hoping to get the code, my location couldnt be verified, even with my GPS location turned on. I waited then got into the gate after another resident. Parked in ... read more
Business response:
We would like to thank ******************** for taking the time to share her feedback regarding her self-tour experience as well as extend our sincerest apologies for the issues she encountered with our self-tour system. We kindly request that ******************** contact our leasing department at ************** so that we may further assist her and issue a refund. We appreciate Ms. ********* feedback, as it helps us enhance our processes and procedures in our continuous effort to improve and look forward to turning her expe... read more
Frequently asked questions about The Callie Apartments
How is The Callie Apartments rated?
The Callie Apartments has a 2.7 star rating with 594 reviews.
When is The Callie Apartments open?
The Callie Apartments is closed now. It will open tomorrow at 1:00 p.m.
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