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895 Dawsonville Hwy, Gainesville, GA, 30501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Business response:
Thanks so much for the great review!
Stopped in for a bite to eat. Roaches outside the bathroom door and a fingernail in my broccoli. Totally disgusted and unsatisfactory! I will never eat at Texas Roadhouse in Gainesville again!! I love the roadhouse but this restaurant gives all Texas Roadhouse’s a BAD name!!
We go quite often. This past sunday was horrible the steak wasnt quite right sent it back when manger brought it back out it was tough as shoe leather. . Also the potatoes was cold wldnt even melt the butter. Other than that its always great..
Business response:
Jason, We are sorry you didn't enjoy your visit with us. We'd like the chance to learn more and follow up with you in the next few days. Please connect with us here: https://www.texasroadhouse.com/contact-us/form
Last 2 times I visited, I had to send my steak back bc it was overcooked! This is a steakhouse for goodness sake! They should know how to cook steaks!! The servers are not attentive. Used to be excellent. I also purchased a gift card in order to receive a bucket with steak sauce, seasoning and what my server said was $20 worth of coupons inside. I got home and opened it. No coupons AND the steak sauce expired on Wednesday! Now I just want my $ back!!!
Business response:
Mitzi Howell we are sorry you didn't enjoy your visit with us. We'd like the chance to learn more, please give our Guest Relations team a call at 1-877-426-3672.
The food was excellent and the service was great! Will definatley be back!
Awesome Steaks, Great Service ,the place is so nice. Comfortable atmosphere
Business response:
David Bozeman Thank you for your kind words. We hope to see you again soon!
Take out portions are a joke. Literally sold me a 1/2 empty cup container and called ot a bowl. Ridiculous
Business response:
Guy, We are sorry you didn't enjoy your visit with us. We'd like the chance to learn more and follow up with you in the next few days. Please connect with us here: https://www.texasroadhouse.com/contact-us/form
Enjoyed getting out with family but this location has really went down hill in service and stake quality.
Business response:
Dear Shirley Rouse, If you would like to speak to us about your recent visit, please give our Guest Relations team a call at 1-877-426-3672.
Texas Roadhouse has a 4.2 star rating with 4,222 reviews.
Texas Roadhouse is closed now. It will open tomorrow at 9:00 a.m.
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