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Texas Roadhouse
- Steakhouses
- Green Bay, WI
About this business
At Texas Roadhouse in Green Bay,WI we like to brag about our Hand-Cut Steaks, Fall-Off-The-Bone Ribs, Made-From-Scratch Sides, and Fresh-Baked Bread. Everything we do goes into making our hearty meals stand out. We handcraft almost everything we serve. We provide larger portions so you get more food for your dollar. And if you want an Ice Cold Beer or Legendary Margarita to wash it all down -- well, we have those, too. Our food's not the only thing that's Legendary at the Roadhouse -- our fun is too! From our line dancers to... read more
Location details
2375 S Oneida St, Green Bay, WI, 54304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 3:30 p.m. to 10:00 p.m. | |
| Tue | 3:30 p.m. to 10:00 p.m. | |
| Wed | 3:30 p.m. to 10:00 p.m. | |
| Thu | 3:30 p.m. to 10:00 p.m. | |
| Fri | 3:00 p.m. to 10:30 p.m. | |
| Sat | 11:00 a.m. to 10:30 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
3322 Outer loop, Louisville KY 40219. Worst Racist Texas Roadhouse ever. I'm the type of person that doesn't think everything is about race, color but today was something else. Couldn't get on the wait list as we were 9, so we all had to all be there in order to be added to the wait list (normal). Everyone was there at 2:30 and supposedly added. A group of people came in after us (white), sit im the lobby with us and got called back. After waiting 40-45 min another group of 9 came in, sit down (white) in the lobby and they g... read more
Business response:
Thank you for bringing this to our attention. Will you reach out to our team so we can learn more about what happened and direct this to the appropriate people? Please fill out our contact form so we can assist further:https://www.texasroadhouse.com/contact-us.
I had the worst experience with the staff as one of the hostesses cursed us as we was trying to get a table the manager on duty was very rude as well I think upper management needs to take care of the situation and clean house this will be my last time dining in any of their restaurants and I will be spreading the word about this issue
Business response:
Thank you for bringing this to our attention. Will you reach out to our team so we can learn more about what happened and direct this to the appropriate people? Please fill out our contact form so we can assist further:https://www.texasroadhouse.com/contact-us.
Food and service is great, but I don’t want to pay on their tabletop kiosk and I want a receipt in hand when I leave.
Business response:
Hi there, thank you so much for reaching out. Our guests are never required to pay using our Ziosk machines. If you would feel more comfortable providing your card to the server and having them run it, along with printing a physical receipt you absolutely can. Thank you for your feedback.
Texas Roadhouse The family and I went to eat after my brother-in-laws visiting hours at the funeral home! I have to say that I have NEVER felt so disrespected, humiliated and talked down to in my whole life by leaders in the service industry! 1) we were on the wait list and waited our 30 mins! When they called to seat us they put us in a booth after we asked for 6 and a high chair - they refused to give us a high chair stating it was a safety hazard. Then the manager came and told us if we wanted to move we will need to rejo... read more
Terrible, rude and ****** management - Incident Lon (9/1/23) around 10pm at the Montgomery, Al location involving a supervisor/manager who is a large build caucasian woman. We arrived and was seated ~8:30pm. My husband and I were treating my sister and her husband for their 35th anniversary. The waitress provided our food -9:30pm ( hour after being seated). The waitress dropped my sister’s food. It had to be recooked. The food was returned around 9:45pm. The steak had to be returned because it wasn’t medium well. The waitres... read more
Business response:
Thank you for bringing this to our attention. Will you reach out to our team so we can learn more about what happened and direct this to the appropriate people? Please fill out our contact form so we can assist further:https://www.texasroadhouse.com/contact-us
I order on line and pick up at the drive thru . Three separate times they have taken my money and said they never received the order. I took a picture of the order on line with my cell phone this last time and they still could not find my order but my credit card went thru to my bank. They refused to give me my order or a refund. three times? sounds like a scam to me. not only that but the manager was rude to me. one and a half hours later i receive a message on my phone my order is ready. really! this is the worst customer ... read more
Business response:
We're so sorry to read this Carol. Letting our guests down is never our intention. We'd like the chance to learn more and follow up with you in the next few days. Please connect with us here: https://www.texasroadhouse.com/contact-us
We were discriminated against at this restaurant. My family and I have visited the restaurant many times before and never had any problems. We went on June 19, 2023. We were seated and ordered drinks. When we asked for straws the waiter told us they ran out of straws the previous day. I thought this was strange but proceeded to drink my water. I glanced at the table behind us and saw all four individual had straws. The table in front of us to the right all had straws. We flagged down another waitress and she repeated the sam... read more
Chris is the manager and very rude and terrible customer service. He needs to be re trained or let ago. The place is filthy i don’t think it’s up to code honestly the to go area anyways.0/10 recommend. They can’t seem to get an order correct and try to offer blooming onions or ribs they refuse to refund ya. If you can’t get a simple kids meal order right please don’t offer more food. I intended to reaching out to more people about this. I love my community but this restaurant won’t get a dime from me I’ll drive further out. ... read more
Business response:
Molly, we are so sorry to hear this. Your experience is not what we expect from a visit to our store and we'd like to get to the bottom of what went wrong. We'd like the chance to learn more, please connect with our Guest Relations team at: https://www.texasroadhouse.com/contact-us
Glen Allen Virginia Location Walked up to the host & asked for a table for party of 6. The hostess asked us do we have a seating preference. We requested NO BOOTH, table only. We were told it was going to take 35-45 minutes to be seated. We received a txt stating to gather our party & head to the front hosting table. We walked up to the manager Stephanie & told her that we received the text. Stephanie told us to move to the side & the host would be coming to get us. We went to sit down at the benches & she rudely says “no, s... read more
Business response:
Brittany,we are sorry to read this! We always aim to provide legendary food and legendary service, but it seems like we fell short on that promise. If you would like to provide more details about your recent visit, please contact our Guest Relations team here: https://www.texasroadhouse.com/contact-us
Frequently asked questions about Texas Roadhouse
How is Texas Roadhouse rated?
Texas Roadhouse has a 4.3 star rating with 3,894 reviews.
When is Texas Roadhouse open?
Texas Roadhouse is closed now. It will open at 11:00 a.m.
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