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Texas Children's Hospital - West Tower
- Houston, TX
About this business
Texas Children's Hospital, located in Houston, Texas, is a not-for-profit organization whose mission is to create a healthier future for children and women throughout our global community by leading in patient care, education and research. We are proud to be consistently ranked among the top children’s hospitals in the nation.
Location details
6621 Fannin Street, Houston, TX, 77030, United States
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RecommendedThe best care for my son during his emergency appendix surgery! All the staff and not just the nurses. From check in to discharge this hospital was the best given the circumstance. If you have a choice-please choose them. The nursing staff is hands down the best.
Business response:
Hello Art, we hope your son is doing well and wish him a speedy recovery. Also, thanks so much for your review. We are happy to hear our staff took good care of y'all!
We recently took our 5 year old to Texas Children’s Hospital to get an X-ray. Big mistake. The hospital charged us over $2200.00 just for the hospital visit. He sat on a bed in a room for an hour waiting for the doctor to view an X-ray of his abdomen. My husband had a catscan and IV at the hospital for less than half of what Texas Children’s charged just to enter the facility!! Do not use this hospital. They charge way too much.
Business response:
Hello Tonya, first of all, we hope your son is feeling better. We apologize for the issue with billing. At your convenience, please contact our Family Advocacy department at 832-824-1919 to discuss this issue further. Thank you in advance.
HORRIBLE CUSTOMER SERVICE I cannot believe the experience I am having with Texas Childrens. I have always heard great things, but man am I disappointed!!!
Securities and sheriff deputies escorted me out of the hospital because Mom and Dad couldn’t be with baby at the same time. They’ve lied to me and I feel betrayed by most staff. Security Fernando Betran, Nurse Manager Amanda are some of the most cold hearted people. They get intimidated by me because I speak more firmly that most parents. My son had his leg almost amputated due to a surgeon making a mistake. I never made a big deal because I’m a good person, but now that they’re kicking me out, I can assure that different st... read more
Best children’s hospital around. Several people came in to my sons room prior to his surgery, but no one made him feel anxious about it. A child life specialist even came in to speak with him and explain everything that was going to happen. He understood what she was talking about and felt at ease with her. They kept me updated the whole time. I wouldn’t go anywhere else but here.
Business response:
Hi Delcie, communication is so important when you have a child undergoing surgery! We are so happy to hear you and your son were comfortable and informed. Happy New Year!
Wow! #DoNoHarmPodcast. You should be ashamed of yourselves. Deplorable. Disgusting. Unconscionable. Don’t take your children here. You may never see them again.
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Business response:
Thank you.
I do not recommend at all.
Don’t take your children here.
Business response:
Hello Chuck, thank you for your comment. Please contact our Family Advocacy department with any suggestions you have to help us improve our service. They can be reached at 832-824-1919.Thank you.
Frequently asked questions about Texas Children's Hospital - West Tower
How is Texas Children's Hospital - West Tower rated?
Texas Children's Hospital - West Tower has a 3.9 star rating with 2,351 reviews.
When is Texas Children's Hospital - West Tower open?
Texas Children's Hospital - West Tower is open now. It is open 24/7.
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