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Telstra Store
- Telecommunications
- Sydney, NSW
About this business
Location details
400 George Street, Sydney, NSW, 2000, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 10:00 a.m. to 5:00 p.m. | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
If I could give zero stars I would! Have been connected with Telstra for 5 months and EVERY MONTH my bill arrives via email with a completely different billing and service address. Each month - they say it will be rectified as I refuse to pay this bill and each month it arrives not amended and therefor I will not pay it, and Telstra gives me an extension for 30 days until they can rectify the bill issue as it is a FAULT ON THEIR END!!! I have made over 10 phone calls to Telstra only to be connected to a call centre, where th... read more
Awesome Telstra - on the phone to you for the 4th time to stop the bills coming after cancelling my service in December - 20 minutes so far - great! Also, wheres the refund you committed to in April? TERRIBLE SERVICE
If I could give zero stars I would! Have been connected with Telstra for 5 months and EVERY MONTH my bill arrives via email with a completely different billing and service address. Each month - they say it will be rectified as I refuse to pay this bill and each month it arrives not amended and therefor I will not pay it, and Telstra gives me an extension for 30 days until they can rectify the bill issue as it is a FAULT ON THEIR END!!! I have made over 10 phone calls to Telstra only to be connected to a call centre, where th... read more
What a joke of a company!!! Our small business relies on phone and internet and since 23rd March at no fault of our own the phone and internet stopped working. After countless phonecalls and being transferred from dept to dept we are still no further forward. Funny that Telstra are quite capable of enrolling our bill, what a joke!! TIO complaint lodged and long road of retrieving lost business and compensation. Once we get money back, off to internode we will go.
Awesome Telstra - on the phone to you for the 4th time to stop the bills coming after cancelling my service in December - 20 minutes so far - great! Also, wheres the refund you committed to in April? TERRIBLE SERVICE
Hey Telstra. First, you disconnect my broadband service at my current address two weeks before my relocation date. Second, the replacement modem which you send to fix your mistake does not work. I spent 90 minutes with customer service only to be told that the sim accompanying the replacement modem is faulty. I have been without internet for 3-4 days now with no solution in sight. Give me one good reason why I should be charged for this month's broadband fee of $80 and relocation fee of $89.
Hey Telstra. First, you disconnect my broadband service at my current address two weeks before my relocation date. Second, the replacement modem which you send to fix your mistake does not work. I spent 90 minutes with customer service only to be told that the sim accompanying the replacement modem is faulty. I have been without internet for 3-4 days now with no solution in sight. Give me one good reason why I should be charged for this month's broadband fee of $80 and relocation fee of $89.
Frequently asked questions about Telstra Store
How is Telstra Store rated?
Telstra Store has a 1.2 star rating with 733 reviews.
When is Telstra Store open?
Telstra Store is closed now. It will open tomorrow at 10:00 a.m.
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