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Team Toyota of Langhorne
- Car Dealers
- Langhorne, PA
About this business
Location details
746 E Lincoln Hwy, Langhorne, PA, 19047, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Simple Buying Process Alexis made the process very simple
My Second Dealership Car Purchase I recently visited Tustin Toyota on Black Friday to take advantage of the holiday sales, and I’m so glad I did. I was helped by Angel C., who was an incredibly professional, knowledgeable, and delightful salesperson. He was extremely patient with me throughout the entire process, answering all my questions and allowing me to test drive the two cars I was most interested in without any pressure. When it came time to discuss financing, Angel went above and beyond. He took the time to compare m... read more
Gave my invoice to another customer Make sure you check your invoice! If they call you by your first name when your vehicle is ready-ask what the last name is. The person who “paid” for my vehicle shared the same first name as me. They told her she needed new tires at first, then when paying said her tires were okay… duh!! I just had new tires put on the day before! The poor lady was so confused. It was a mess, I never get the cabin filter there (I do it myself), but she had it installed ($50 plus $$) - so they didn’t charge... read more
Business response:
Lucy, I'm really sorry to hear about the mix-up with your invoice and the confusion it caused. We strive for a smooth and efficient process, and your feedback is invaluable in helping us improve our services. I understand you're upset, so if there's anything else you'd like to share or discuss, I encourage you to reach out to me directly. Thank you, Sandra Pomeraning - Customer Relations Manager - (513) 385-1800 ext. 8240
Great place to buy a certified pre owned car! Bought a great pre-owned, certified vehicle. Dwayne Smith was knowledgeable, friendly, and understood our needs. He was very helpful and made the whole experience less stressful.
Business response:
Dwayne Smith takes great pride in listening carefully to every customer’s needs and creating a relaxed, informed buying experience, and we are delighted that he made the process significantly less stressful for you. Your kind words have been shared directly with Dwayne and our management team. We truly appreciate your trust and look forward to serving you for many years and many happy miles ahead
The 20,000th mile The service was good, but I wish they added something for their customers such as a free car wash or discounted interior cleaning after a certain number of mileage. When I get my car serviced, they say they’ll text when it’s done, sometimes they do, sometimes they don’t. Sometimes the reps are super friendly, and sometimes they’re not. It’s touch and go.
Business response:
LB, We’re so pleased the service met your expectations, but we understand your frustration with inconsistent communication and guest interaction. That’s not the level of dependability we aim to deliver. We also appreciate your suggestion about offering additional benefits like a complimentary wash or cleaning discounts. Feedback like yours helps us improve, and we hope your next visit reflects that progress.
Misleading Posts Misleading posts on their website. Attempted to work a better deal on a nice used car only to find that the title of the car’s post on their website is incorrect and doesn’t state the correct trim level. When I tried to reiterate to the sales person that their website is literally wrong , she comes back to me and says in the offer I sent you it states the Vehicles’ full trim level. If that’s the case then fix your post before even putting it on your website! Then when I tried to voice my complains to the dea... read more
Great Service Dupree was very professional and took a lot of time explaining the features of the car. He went the extra mile to get the car I wanted since the one I wanted wasn’t on the lot. He was aware that I needed my car ASAP because mine was totaled so he worked hard to make sure I got a car quickly
Business response:
Collins, thank you for sharing your fantastic feedback about Dupree! We appreciate you choosing Joseph Toyota of Cincinnati during this pressing time, and we wish you many safe journeys ahead.
Easy Car Purchase! My purchase and trade-in was seamless! Dupree Ratchford is a top notch salesman. Kind and listens well. No high sales pressure. Mr. Ratchford made sure I was satisfied from beginning to end. He went above and beyond for items I wanted to customize my car. Thank you Dupree and Joseph Toyota!
Business response:
John, it's great to know Dupree and our team made your experience seamless and pressure-free. Thank you for choosing Joseph Toyota of Cincinnati and for sharing your feedback. Safe travels in your new car!
Wonderful experience Francesca Ravina was very helpful, knowledgeable, professional and efficient! Thank you for all your help!
Business response:
Jackie, Thank you for taking the time to leave a review. We’re delighted that Francesca demonstrated professionalism, efficiency, and a strong knowledge base while assisting you. Your recognition means a lot to our team, and we appreciate the opportunity to earn your business.
Frequently asked questions about Team Toyota of Langhorne
How is Team Toyota of Langhorne rated?
Team Toyota of Langhorne has a 4.6 star rating with 6,362 reviews.
When is Team Toyota of Langhorne open?
Team Toyota of Langhorne is open now. It will close at 9:00 p.m.
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