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TD Bank

1.4

About this business

TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,200 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth, and vehicle financing and dealer commercial services through TD Auto Fin... read more

Location details

10 Great Falls Plaza, Auburn, ME, 04210, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:30 p.m.
Tue8:00 a.m. to 5:30 p.m.
Wed8:00 a.m. to 5:30 p.m.
Thu8:00 a.m. to 5:30 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:30 a.m. to 2:00 p.m.
SunClosed
1.4349 reviews
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Sasha P.'s profile image
Sasha P. 
7 years ago

This has been the worse experience I’ve had with a business. The customer service is horrible, I’ve been I convinced, late on my rent, car payments and no one seems to care. I’ve taken time out of work to try and get one issue resolved. I’m at work while someone walk into the bank and took money out of my account, no one cared. Spoke with a Robin to simply get my funds transferred to the new account and she was the most disgusting, unprofessional person I’ve ever dealt with. I’m getting a new bank because I no longer want an... read more

Hadassah H.'s profile image
Hadassah H. 
7 years ago

This has got to be hands down, the WORST bank ever!!!!!! Even though i check my account all of the time, they still have you as over drafted and will charge you 35.00 for a dollar which is MADNESS. Im taking my money and getting out of this bank! 

Sasha P.'s profile image
Sasha P. 
7 years ago

This has been the worst bank I've ever had! Nothing but problem , I'm at work and someone walked in the bank pretending to be me and withdrew my money out of my account. No one care or wanted to help! The customer service is horrible, I spoke with a Robin and she was the most unprofessional person ever, her tone was rude, she blind transferred me because she wanted to get off the phone. I'm late on my rent, car payment. I've had to leave work few times which is an inconvenience, late fees and NO ONE CARES! Why do we play wit... read more

neil's profile image
neil 
7 years ago

On MARCH 29th of this year TD Bank had a promotion on the internet Open a checking account $25, And maintain $25 a month no maintenance fee.I SIGNED UP.. In April Everything went fine They didn't charge me a maintenance fee. Today is May 28th I noticed there's a $5.99 maintenance fee I called the customer service Department They apologize They waive the $5.99 fee but they said they can't guarantee me that I won't have to pay it next month. I asked him what happened to the promo. The representative said he couldn't find the p... read more

Karen G.'s profile image
Karen G. 
7 years ago

I use another bank as my primary checking, savings now and keep TD just for ebay and Amazon only. Done with TD because of their single use code every time I want to sign in my account. No deposit slips for checking unless you visit a teller. Longest lines at drive though then other banks. They got my name wrong two times on my debit card at first and recently deposited a transaction into another persons account other than mine and normal wait time is at least 40 minutes when need to inquire about their constant mistakes by p... read more

owen g.'s profile image
owen g. 
7 years ago

recently needed a new card , went into the branch and they made a new card saying it was a temp card and the new one would be in th email shortly .. got the new card and directions said to cut up temp card. went to use new card and it said it was blocked.. called customer service and they said that my new card was the temp card and the one they sent in the mail was not usable.. like seriously what a waste of time for me.. this is supposed to be a professional bank? i will be cancelling my account and going with another bank.... read more

Ahmad's profile image
Ahmad 
7 years ago

Worst bank you guys want to deposit your money in, i have business account and i got sick of this bank with all the mistakes they makes and the customer service very bad, not recommended bank at all 

Shannon's profile image
Shannon 
7 years ago

I recently have had an issue with TD Bank involving my new TD Cash credit card. Their protocol for removing a hold on an account made it nearly impossible to unfreeze my account due to a falsely flagged purchase. This was less than a week after opening the account. In one of my dozens of phone calls with the horribly frustrating customer service people, I was told that my account could not be unfrozen. I tried to make a complaint in several ways, and I have been ignored like I could have never imagined. I tried to call the c... read more

L.B. from Mass's profile image
L.B. from Mass 
7 years ago

TD Bank is the worst I have ever had. First checking account since I moved to Mass. they have charged me several times already. When you make purchases those are pending on your account for days or weeks before they are processed and can very easily put you in the negative if your are not paying attention. Also I deposit my checks on Fridays and I don't have access to my money until Tuesday. It literally ******me off. If I am giving you my money it should be available to me right away when I deposit it. So the whole weekend ... read more

Frequently asked questions about TD Bank

How is TD Bank rated?

TD Bank has a 1.4 star rating with 349 reviews. 

When is TD Bank open?

TD Bank is closed now. It will open tomorrow at 8:30 a.m. 

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