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TD Bank

1.4

About this business

TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,200 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth, and vehicle financing and dealer commercial services through TD Auto Fin... read more

Location details

10 Great Falls Plaza, Auburn, ME, 04210, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:30 p.m.
Tue8:00 a.m. to 5:30 p.m.
Wed8:00 a.m. to 5:30 p.m.
Thu8:00 a.m. to 5:30 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:30 a.m. to 2:00 p.m.
SunClosed
1.4349 reviews
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Jon's profile image
6 years ago

If you are a frequent traveler overseas, do not use this bank.we have constantly had issues with access to our information while overseas. Either the website is always down or the app doesn't display pending charges. It often says "we are working to resolve this issue" which it has said for the past 5 years. But now,the extra security forces me to receive a call, which, if you travel and use different sim cards this security means you cannever access your account overseas. It is a problematic 

Ed P.'s profile image
Ed P. 
6 years ago

They let someone cash 3 different checks in the branchthe same day for over $4,400.00 from my account and will not reimburse me the money. They told me the would handle it and give me my money back and they have not. It should not take a year for them to give me my money back. 

Kwon's profile image
Kwon 
6 years ago

TD bank is the worst bank for me. I deposited $ 5000.00 on Aug 19-20 by online bank using phone. I used to use the service. I checked the the other bank to check the transaction. TD bank withdrawal $ 5000 on Aug 20, I think the transaction will be okay. On Aug 23, I checked TD checking to pay TD Credit card payment , there was no money. I called the service center to check my account. He said TD is holding my money for customer protection or something. He recommended to visit the branch with check. Then I went to the TD bank... read more

SydMom W's profile image
SydMom W 
6 years ago

BBB, how exactly can you honestly give TD Bank an "A+" rating? This bank is the absolute worst I've ever seen! I primarily bank with **** but wanted a local bank with branches I could go into and I thought TD Bank would be good, I was wrong. Their accounting practices should seriously be scrutinized by the ******* ******* Board because of how they charge $35 fees without justification. They I've only had my account a few weeks and they've already charged be four $35 fees (and refunded two of them after I proved them to be in... read more

Karl B's profile image
Karl B 
6 years ago

this company calls for my wife I tell them she is not home he asked if he could leave a message I say no im busy and I was i was using hands free and my hands where dirty and could not use a pen or paper he says "**** **** ****" and hangs up. one not a good re-pour to start two thats a customers husband or dad or who ever and you just dont do that on company time three YOUR on a company call. so I call back and they will not let me talk to a supervisor so the next best thing is this. hey you go from a A+ to a C or B+ thats b... read more

disgruntled to the max with TD bank's profile image
disgruntled to the max with TD bank 
6 years ago

I have just spent stressed weeks communicating up the ranks of customer support attempting to find out why the bank: 1.reverted to my old address after using the correct mailing address for over two years 2. did not remove my deceased husband's name from the account after 3 death certificates were sent over a two year period 3. did not replace an escrow check nor redeposit it into my account 4. insured my property after being sent a declaration sheet by insurance agent This resulted in my payments being short due to unnecess... read more

Nadeem A.'s profile image
Nadeem A. 
6 years ago

TD Bank Business phone customer service is useless, they does not even deserve one star. it feels like third world country bank whoes customer service is third class. the customer service rep. hangup on me while serving. when i tried to complaint about it, they locked my account. now i have to go to branch to unlock. this is worst of worst people. should not be in customer service business. 

Lucas M.'s profile image
Lucas M. 
6 years ago

If you want the best customer care ever go to this branch and talk to Nicole. She was able to solve my problem quickly been the most friendly person I’ve ever seen. I am very happy with the service that they provided me and would recommend for everyone. I’m giving 5 stars just because they don’t give me option to give 6 

Brandon K.'s profile image
Brandon K. 
7 years ago

Absolutly the worst bank and this is my FIRST TIME using it. Just the ATM.... I simply wanted to withdrawl money from there atm, accepted the 3$ fee to use there atm because i have a different bank. The money was never dispensed and AMERICAS MOST CONVIENT BANK is closed and everyone is sitting there behind the glass telling me to go away there closed. I got someone to come to the door as he was no help and told me it happens 100 times A DAY to other people and they continue to let it happen. He told me to call customer servi... read more

Frequently asked questions about TD Bank

How is TD Bank rated?

TD Bank has a 1.4 star rating with 349 reviews. 

When is TD Bank open?

TD Bank is closed now. It will open tomorrow at 8:30 a.m. 

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