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TD Bank

1.4

About this business

TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,200 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth, and vehicle financing and dealer commercial services through TD Auto Fin... read more

Location details

10 Great Falls Plaza, Auburn, ME, 04210, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:30 p.m.
Tue8:00 a.m. to 5:30 p.m.
Wed8:00 a.m. to 5:30 p.m.
Thu8:00 a.m. to 5:30 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:30 a.m. to 2:00 p.m.
SunClosed
1.4349 reviews
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TERRY H.'s profile image
TERRY H. 
5 years ago

THUMBS DOWN!! Charging me a $7.00 fee to cash a TD Bank check made out to me at the TD Bank in Harleysville,PA because I did not have an account. Really I will NEVER deal with any TD Bank hope you all go belly up!!! 

clk22's profile image
clk22 
5 years ago

I have a worst experience with my TD credit card - I have a fraud transaction due to my credit card was stolen, I reported that my card was stolen and the fraud transaction, they didn't give me a dispute case number, I filed a police report for my cards that were stolen but because TD didn't provide me the case number, I don't have any way to send them the police report. I never received a temporary credit to my account. I never expected that TD bank treats their customers like this, all other banks taken care of any fraud t... read more

Armand K's profile image
Armand K 
5 years ago

Started a kitchen remodeling project in my home. The home is paid off. Tried to refinance 25k to assist. Denied because there currently no complete kitchen in the house. Makes no difference that the reason to refinance was to upgrade the kitchen. Been a customer for over 20 years. Will be closing my account due to the irrational reason to deny the loan . 

Iris C's profile image
Iris C 
5 years ago

This bank doesn’t care who’s money is deposited into anyone account. My ***refund went into someone else’s account and they basically told me it’s nothing they can do about it . Don’t put your money in TD Bank ! 

Meelee's profile image
Meelee 
6 years ago

Bank changed policy, without warning kicked premium savings accounts to regular accounts! 

Chance's profile image
Chance 
6 years ago

I came upon them through the ******* financing program and they charged me for a payment I had already made (late fee). Then did it again, I should have known better at this point. I gave them the benefit of the doubt and kept making my payments. When my last payment was made, I set up automatic payment like I thought I already did. This month they called me saying that I owed a double payment next month plus the late fee. Think I might be paying in full and black listing them in my phone so I CAN NOT give them any more serv... read more

jennifer L's profile image
jennifer L 
6 years ago

Horrible customer service, Natalie will tell the staff to purposely not pick up if your a bother. I called over and over again this morning. While still ringing with my phone on one line, I called from another and they instantly picked up. If they do not want to deal with an issue they just do not answer the phone. Extremely LAZY. I will be switching banks. They should be trained in customer service or not take a position they cannot handle at this branch. The manager was also supposed to come in today but they said called o... read more

Rahul M's profile image
Rahul M 
6 years ago

I had a TD **** CARD not even for couple of months. I applied and I got it home. I am also a customer of ********** and ******** sent a credit card offer at home that was good. I applied online. This is when the nightmare started. I requested TD to ship the card overnight. I dont know how they train their people but the first two did not know how to. I can to call ********** and they got a hold of someone from TD card Services. They agreed to ship the card overnight for a whopping 25$. I had to accept. The problem though is ... read more

Monica's profile image
Monica 
6 years ago

I had the worst experience with customer serve. It was so bad that I canceled my account. People refuse to help me with a simple request to "go paperless." I do not recommend this bank to any one. 

Frequently asked questions about TD Bank

How is TD Bank rated?

TD Bank has a 1.4 star rating with 349 reviews. 

When is TD Bank open?

TD Bank is open now. It will close at 6:00 p.m.  

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