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TD Bank

1.4

About this business

TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,200 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth, and vehicle financing and dealer commercial services through TD Auto Fin... read more

Location details

10 Great Falls Plaza, Auburn, ME, 04210, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:30 p.m.
Tue8:00 a.m. to 5:30 p.m.
Wed8:00 a.m. to 5:30 p.m.
Thu8:00 a.m. to 5:30 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:30 a.m. to 2:00 p.m.
SunClosed
1.4348 reviews
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Elise R's profile image
Elise R 
5 years ago

I was sent a letter saying my contact information changed, only problem, I don't have an account with TD Bank. Customer service over the phone would not help me, they only gave me one option to go to a bank in person. Where I was told it was a mistake and I never should've received the letter. It is a huge mistake in my mind because my data is vulnerable after experian breach. An apology is not enough, they need to figure out why I received that letter and not let it happen again. 

Marlene V's profile image
Marlene V 
5 years ago

I am very displeases with this bank that is my bank I called the 1800 customer service on regard of a withdrawal of $255.36 which it was a provisional credit from the bank until a dispute was solve from a previous issue with my cable company which it was ok for me to pay. The bank claimed that they send me a letter regarding this which I never received and charge me a 35 dollar fee which I think is an abusive action of the bank because they knew I didn't had funds nor was aware of them taking the money I did not received suc... read more

Ishani R's profile image
Ishani R 
5 years ago

I used the app to deposit my paycheck when did deposit i get msg that it will be available next business day if holiday it will add day I wait for day.my money was not available I called customer care they said it will be available after 7 days .I don’t get it why they give me msg that it will be available next business day. 

Mary E's profile image
Mary E 
5 years ago

I got a gift card as a gift with an expiration date 02/22 so I saved it for a special occasion. However, when I decided to used it the balance was reduced by over $100. The was no notice on the front of the gift card stating this Monthly $2.50 fee. I thought it was illegal in NJ to charge a fee & how can billionaire companies rob hard working people is beyond me. I called the customer service # on the back of the card & the rep was so rude! It’s just amazing that companies are allowed to do this in NJ! 

Jen P's profile image
Jen P 
5 years ago

I work at a car dealership and need to contact them for a no interest letter that I can only get for them. I was on hold for 2 hours yesterday and my co worker has been on hold almost 3 HOURS!!!!! This is ridiculous, for this reason alone I would NEVER get a loan with TD Auto Finance. 

Jose A's profile image
Jose A 
5 years ago

The worst bank and customer service ever, everything is red tape or a call hold. Absolutely the worst banking experience ever 

Justin S's profile image
Justin S 
5 years ago

I had the most secure passoword and operating sytem and yet scammers broke into my account depsited an account and withdrew the money i had in the account as a front of the check and then push comes to shuff the td team. Was on my side and then in a matter of hours they were calling the the culprit. Sayin i was responsible for the money lost and it was my fault. And the proceeded to kick me out because they had no more bad mouthing to do. 

Amy B's profile image
Amy B 
5 years ago

TD BANK is absolutely the worst financial experience that I have ever dealt with. But don’t just take my word for it check out their score with Consumer Affairs and Credit Karma a 1.3 and 1.4 out of 5 stars!! https://www.creditkarma.com/reviews/banking/single/id/td-bank2/ https://www.consumeraffairs.com/finance/td_ameritrade.html I have a second mortgage with TD Bank and set up automatic payments as to not miss a payment. Apparently, my variable rate increased a whopping $11 monthly and TD Bank reported me to FICO and the ot... read more

Ishmil b's profile image
Ishmil b 
5 years ago

I’m new to td bank and what I’m experiencing right now is not fun.. the checks I’ve been depositing into my bank account takes over a week to process so I’ve been missing work because I haven’t had any money to take the train... I managed to rack up about $290 in overdraft fees the first two weeks in opening the account even when I had money sent to my account before I’ve made any purchases and still got hit with an overdraft fee... the customer services agent reps just over my charges and tell me tough luck basically with t... read more

Frequently asked questions about TD Bank

How is TD Bank rated?

TD Bank has a 1.4 star rating with 348 reviews. 

When is TD Bank open?

TD Bank is closed now. It will open tomorrow at 8:00 a.m. 

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