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TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,200 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth, and vehicle financing and dealer commercial services through TD Auto Fin... read more
10 Great Falls Plaza, Auburn, ME, 04210, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:30 p.m. | |
Tue | 8:00 a.m. to 5:30 p.m. | |
Wed | 8:00 a.m. to 5:30 p.m. | |
Thu | 8:00 a.m. to 5:30 p.m. | |
Fri | 8:00 a.m. to 6:00 p.m. | |
Sat | 8:30 a.m. to 2:00 p.m. | |
Sun | Closed |
Every single time I come here to speak with customer service they make me wait for hours and waste my whole day. Their staff is super slow and they lack customer service skills. I'm here and have been here for 2 hours now waiting to be seen and no one has yet to come and let us know why we are waiting a long time especially its not that busy. The staff on the desk are not moving or doing anything other than sitting and looking at their screen even the customers who already sitting on their desk are furious they seem to notic... read more
Oh hi, I'm just sitting here with over $500 of fresh unauthorized transactions on my TD checking account. An hour later I can't get anyone at TD bank on the phone to dispute the transactions and close the debit card. Unbelievable.
On 11/29/2017 I walked into TD bank with my husband whom has been banking with TD over 6years. He wanted to add me to his account as we are married. Ms. Christina R******** an account specialist started the process and I handed her my license and a check I wanted to deposit. She looked at the check started laughing and said "I hate to bust your bubble but this is a scam check"!! I told her I did not believe that and I was going to call the company and the bank. I asked for my license and check, she grabbed it from my hand an... read more
I have been a customer since the 90's when it was ******** *****I recently applied for a *****. I own my home outright asked for a ***** 1/5 of the value of the home. First the loan processor could barely speak understandable English. Responding to anything took days. Kept asking for more and more documents. After a ridiculous amount of time the offered a loan 2/5 of what I applied for and tripled the interest rate. 7 weeks into to this application I applied with another bank. They say their service is legendary and they are... read more
I have been a customer for over 6 years, and I dread when I have to call the number on the back of the card. They will lie to you, they will not actually help you, and when you call in asking why you never received the call, they will tell you that their are no notes on the account that I ever called. I have to get a manager every time I call and I never have to do that when any service I call. Literally, they make running my business harder. The make my blood boil when I am in need of support. Finances are sensitive, you li... read more
I have an account with TD Retail Card Services. The online payment system is confusing and designed to create late fees. I wanted to set up a monthly automatic payment of $100 but it would not let me do so. The system only allows you to set up automatic monthly payments for the minimum amount. You can only pay an amount other than the minimum as a one-time payment. I went ahead and set it up so that it would at least pull the minimum payment out each month as a safety and planned on logging in and making payments of $100 eac... read more
I walked into the bank to make a saving deposit. I stated I did not have the account number. I offer my ATM card or my licenses. I filled out a saving deposit slip. The teller took it upon myself to rip up slip up and filled out a checking account slip. I was very shock when the assistance mgr shared that information. This is very bad for business!!!
Would never recommend. I felt cheated on my mortgage, dealt with rude people, two checking deposits "lost" until I complained, IRA in limbo (no interest) for three weeks getting transferred, and I recently found out that I was getting charged $14/month to park some money in savings. I was told that I had the wrong relationship with the bank, no offer was made to refund, and two secure e-mail inquiries about this were not answered. Additionally, clear money is "pending" transfer for several days between accounts, credit card ... read more
I haven't dealt with this bank till lately I had applied for HE loan. These guys wasted my 5 weeks of my time and now I am in risk of losing my Project Manager and time. I have 800+ credit score, good status for loan payments such. They wanted to lower loan value without base. Also, when I tried to add my wife to the loan to increase the loan amount, they wanted to submit a new application with higher interest rate. They wouldn't even honor the same interest rate, if I wasted my time and wasted my time, wouldn't it be upto t... read more
TD Bank has a 1.4 star rating with 349 reviews.
TD Bank is closed now. It will open tomorrow at 8:30 a.m.
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