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Taylor Volkswagen of Findlay

4.2

About this business

Live. Drive. Be happy! Shop Taylor VW of Findlay for all-new Volkswagen and certified pre-owned luxury vehicles. See website for service hours! 

Location details

11799 County Rd 99, Findlay, OH, 45840, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat8:00 a.m. to 12:00 p.m.
SunClosed
4.2537 reviews
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Jeff Roulo's profile image
Jeff Roulo 
7 years ago

Doug Stork approved our sales price via our sales rep the day before we drove the 100 miles to finish the deal. Once we got there the price magically increased $600. Apparently the conversation about price never happened according to Doug who wasn’t even in the building. My sales rep desk our rep quit in the middle of the deal. Literally packed his desk up and put it in his car. Said the these ethics are common since Doug has been hired and even gave me his card and told me to call him myself to express my dissatisfaction. H... read more

Joe Neeld's profile image
Joe Neeld 
7 years ago

This place has, hands down, the worst customer service i have ever encountered at a car dealership. The leader of this train wreck is Doug Stork, general sales manager. He has no clue, and i mean zero clue, how to deal with customers. I've been trying to get a hold of him for weeks to get something they promised to take care of to no avail. Then I was told he was "let go" and tossed around to a few other guys who never returned calls. Come to find out the guy still works there and then he acts like im the asshole because his... read more

Serena Lenz's profile image
Serena Lenz 
7 years ago
Joshua Feasel's profile image
Joshua Feasel 
8 years ago
Jill C. Reuter's profile image
Jill C. Reuter 
8 years ago

I purchased my 2012 Passat July 1st. 5 minutes down the road it threw up a tire pressure code. The dealership called me and asked me how the car was and I told them about the code. They made me an appointment to look at it. When I got to the appointment they told me after 30 minutes of waiting that it would cost ME $100 just to put the car on a diagnostic machine. They tore the tint on my back window when they took the as is no warranty sticker off it and I found scratches from where they removed a sticker from the bumper. N... read more

Zac Browning's profile image
Zac Browning 
8 years ago

Very helpful staff, not pushy, worked with us to find exactly what fit into our criteria. 

Jack Nancy Escher's profile image
Jack Nancy Escher 
8 years ago

Hands down the best experience we have had with a car dealership!! Everyone there was very friendly and not high pressuring!!! Our salesman was Josh fiesal and it was his first day and first sale!! Looking forward with working with him and everyone else there in the future!! Great job at making us being relaxed with buying our Beetle it's an amazing car� 

Justin Wesson's profile image
Justin Wesson 
8 years ago
Kate Russell's profile image
Kate Russell 
8 years ago

I went to look at a Tahoe and was told it was in excellent condition over the phone and the pictures online were made to look flawless too. I drove 3 hours to find the Tahoe had scratches, a bent running board and rust starting all over. The accident report was perfect but it was obvious the car was in some sort of wreck. The salesman looked everything over with us and said when he took it for a test drive, the car was sound and never noticed the scratches before. He obviously lied to us about that too because when I opened ... read more

Frequently asked questions about Taylor Volkswagen of Findlay

How is Taylor Volkswagen of Findlay rated?

Taylor Volkswagen of Findlay has a 4.2 star rating with 537 reviews. 

When is Taylor Volkswagen of Findlay open?

Taylor Volkswagen of Findlay is closed now. It will open tomorrow at 7:30 a.m. 

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