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Taylor Hyundai of Perrysburg
- Car Dealers
- Perrysburg, OH
About this business
Location details
12681 Eckel Junction Rd, Perrysburg, OH, 43551, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 6:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Service Assistant is great about describing what’s going on with your maintenance keeping you updated if you are waiting at the dealership. The mechanics work really hard as well.
Business response:
Your comments about receiving clear updates during your Sonata’s service underline our commitment to communication. Hearing you recognized our mechanics’ hard work means a lot to our service team.
They were very helpful and took care of my oil change and some other things that I needed done. Very friendly and good service.
Business response:
Our service team is pleased we could complete the oil change and other maintenance on your Hyundai Tucson. Knowing you found our team friendly and helpful means a great deal to us.
Was very satisfied with the service provided. James Schenk was very helpful in getting my car up to date. He's very courteous and pleasant to work with!
Business response:
Warm, attentive service is central to how our service department operates. We're pleased we could bring your Hyundai Kona up to date and assist you effectively. Hearing that you were satisfied means a lot to our team.
Service completed in the time promised. Everything appears to be operating as it should. Thank you.
Business response:
We’re glad the service on your Sonata was completed within the promised timeframe. It’s rewarding to know you found everything operating as expected.
Courtland and Hakim always provide top tier customer service. Accommodating and easy scheduling as well as satisfactory vehicle service.
Business response:
Your note about flexible scheduling and exceptional customer care highlights how our service team aims to make every visit convenient. Hearing that you found the service on your Hyundai Santa Cruz satisfying means a lot to our service team.
Had a recall on seatbelt part, wait for months for the part. Finally got the SUV for repairs. While fixing they broke another part. It was to be done on Wednesday after the Tuesday we brought in. Well, they didn't call. I call they don't tell me they broke a part they just the part didn't come in. Call next day no part. I called the following day, car still not fixed. Found out they had broken this part, not knowing when it be in. Asked when maybe a week. I said needed the car. Total me I could have a rental car for $50 a da... read more
Business response:
We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.
Got my car in and out. Just wish they had the part my car needed in stock. It’s been over a week and still have not heard from them with an arrival date
Business response:
It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Taylor Hyundai of Perrysburg!
They were condescending, and had the personality of a stone. I had made an appointment for 10:00 am, which was 2 weeks in advance of the appointment date. I dropped the car off at 10:00am.At about 12:00noon,I called and was told that they had not started looking at it yet. I got the same answer at 12:30. When I asked what was the point of making a 10:00am appointment when you have not even looked at for over 2 - 1/2 hours. Your response was and I quote: "perhapse you should take it to the dealer where you baught it". At abou... read more
Business response:
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.
We had our car repainted, and they took care of everything took a while.But that was okay, because they gave us a loner in the process, which was great for the whole time.That they had the car they are phenomenal
Business response:
Knowing that having a loaner during your Elantra’s repaint meant you could stay on the road without hassle means a lot to our service team. We’re glad we could handle every detail of the repaint and make the process smooth for you.
Frequently asked questions about Taylor Hyundai of Perrysburg
How is Taylor Hyundai of Perrysburg rated?
Taylor Hyundai of Perrysburg has a 4.4 star rating with 3,139 reviews.
When is Taylor Hyundai of Perrysburg open?
Taylor Hyundai of Perrysburg is closed now. It will open at 8:30 a.m.
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