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Taylor Hyundai of Perrysburg
- Car Dealers
- Perrysburg, OH
About this business
Location details
12681 Eckel Junction Rd, Perrysburg, OH, 43551, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 6:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Very caring, James Leasure came to me & gave me condolences on the loss of my husband David. And expressed his desire to help me out, if I needed anything.
Business response:
Your mention of James’s thoughtful support during the service on your Hyundai Santa Fe underscores our dedication to compassionate care. Hearing that his condolences and readiness to help brought you comfort means a lot to our service team.
I received amazing service with getting my vehicle fixed. Dropped the vehicle off the night before and was able to get my vehicle the same day.
Business response:
Knowing that dropping off your Hyundai Kona overnight and picking it up the same day felt effortless is rewarding. Our service team is pleased we could complete the repairs so quickly, and your five-star rating means a great deal to us.
I had my car serviced for a check engine light problem as well as some maintenance. The car runs so much better now, and Courtland really went above and beyond to get some of it covered as a goodwill gesture. In addition, they lent me a vehicle at no extra cost while mine was being worked on. I really appreciate the excellent service level and all the hard work of everyone.
Business response:
Knowing that your Sonata runs so much better now means a lot to our service team. Our team is pleased we could cover some costs as a goodwill gesture and provide a complimentary loaner while yours was in service. Your recognition of everyone’s hard work and your five-star rating motivate us to keep delivering this level of care.
I have no problems with Taylor Hyundai. They are always right on top of everything for my truck.
Business response:
We’re glad you can rely on our service department to stay on top of every need for your Santa Cruz. Your five-star rating means a lot to us.
Always Exceeds Expectations! I’ve had plenty of bad experiences with auto dealership service departments in the past, but Taylor Hyundai of Perrysburg is truly in a league of their own. I have been coming here for years and am exceedingly happy with their service every single time. During my recent visit for service on our Tucson, the staff was kind, welcoming, professional, and smiling as always. To top it off, they replaced my windshield wipers and gave my car a complimentary cleaning! It's rare to find a service team that... read more
Business response:
Knowing that the service on your Tucson felt stress-free and attentive to every detail means a lot to our service department. Thank you for your years of trust and recommendation; we’re glad the wiper replacement and complimentary cleaning made your visit enjoyable.
My wife took her 2011 Santa Fe in a little over a year ago and spent a lot of money (considering the value of the car) having the front end re-done along with the regular service. The mechanic told us that our car is solidly built and it was obvious that we took very good care of it. He said with this service, our car will last for year's. This time we took the car in and they wanted over $5000 in maintenance fees! Plus, the bill kept changing as my wife kept asking questions. She regrets not taking a screen shot of the orig... read more
Business response:
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.
They are amazing at what they do. I love the people and the work they do!
Business response:
Knowing our service on your Hyundai Elantra met your expectations is rewarding. Your praise for our people and the service we provided means a lot to us.
Some people have been very helpful but our experience with our advisor, James, has not been good during the last 3 times that we have been in for service. We will not return if he continues to be our advisor.
Business response:
Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
I was kept informed and the work was done with as much hast as possible. The service manager was very nice and helpful.
Business response:
Your note about being kept informed highlights how our service team values clear communication. We’re pleased our service manager could provide helpful assistance and complete the IONIQ 9 service as quickly as possible.
Frequently asked questions about Taylor Hyundai of Perrysburg
How is Taylor Hyundai of Perrysburg rated?
Taylor Hyundai of Perrysburg has a 4.4 star rating with 3,139 reviews.
When is Taylor Hyundai of Perrysburg open?
Taylor Hyundai of Perrysburg is closed now. It will open at 8:30 a.m.
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