This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Taylor Hyundai of Perrysburg
- Car Dealers
- Perrysburg, OH
About this business
Location details
12681 Eckel Junction Rd, Perrysburg, OH, 43551, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 6:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Shout out to Sheldon and the service team members for taking care of my new key fob and all of the warranties that had to be done on my car. When I picked up my car, they had even washed it and vacuumed it out not what I expected but wow, great service!
Business response:
Your note about our team surprising you with a wash and vacuum at pick-up reflects our commitment to thorough care. Hearing that you valued how we handled your Palisade’s key fob and warranty work, plus that extra clean, means a lot to our service department.
Ridiculous Charges for a Tune-Up on my 2023 Tuscan Hyundai with 28,000 miles. $2.92 Freight Charge. $9.11 for Shop Materials (a rag, brake cleaner, disposal of fluids) which would be like an accountant charging for the use of a calculator. The most ridiculous charge of $2.99 for storing my documents - a dealer invented junk fee. An $11.00 Service Kit (Oil), and then a $29.95 charge for GOG & Supplies. Right when you walk in there's an option of paying over $700 Tune-Up for a car with 30,000 miles. Please put an honest explan... read more
Business response:
We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.
Had to wait a bit to be checked in but Courtland acknowledged us and apologized multiple times for the wait.
Business response:
Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.
I have had mixed experiences with Taylor Automotive. I'll start with the bad I guess. I bought a used car from them. I took the car to their service center to make sure it would be kept in working order by the experts for as long as possible. Car broke down, and they told me it was because a timing belt snapped and burned out the engine, which is absolutely expected for that car at 60K miles. The whole reason I kept going for their pricier service was to keep something like this from happening, but they never even so much as... read more
Business response:
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.
The service center at Taylor Hyundai took really good care of my car, accomplishing the service ahead of schedule as well as including the installation of cross rails on top of my vehicle
Business response:
Your note about completing your Palisade’s service ahead of schedule and adding the cross rails demonstrates our service department’s dedication to seamless care. Knowing we could deliver prompt, attentive service to your Hyundai Palisade means a lot to our team.
Took my Hyundai Tucson in for service, entire rotation and warranty. Work was in and out in an hour and a half. Awesome
Business response:
We’re glad your Hyundai Tucson’s tire rotation and warranty work went quickly. Knowing you were back on the road in just an hour and a half means a lot to our service team.
Thank you for the excellent service. The team was highly professional, and it was a pleasure working with them. All the information and details were provided in a timely manner.
Business response:
Our team is pleased we could keep you informed throughout your new Hyundai Tucson purchase. Your kind words about our professionalism and timely communication mean a lot to us.
The work was completed in a timely manner. Customer service was friendly and courteous. All around great experience.
Business response:
Knowing that the work on your Hyundai Santa Fe was completed on time is rewarding for our service department. Your kind words about our friendly, courteous service mean a lot to us.
They were extremely kind and got us exactly what we needed would recommend them to friends and family
Business response:
Knowing that our team treated you kindly and helped you find the perfect new Elantra is rewarding. Your recommendation to friends and family means a lot to our team.
Frequently asked questions about Taylor Hyundai of Perrysburg
How is Taylor Hyundai of Perrysburg rated?
Taylor Hyundai of Perrysburg has a 4.4 star rating with 3,139 reviews.
When is Taylor Hyundai of Perrysburg open?
Taylor Hyundai of Perrysburg is closed now. It will open at 8:30 a.m.
Browse nearby in Perrysburg, OH
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com