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Taylor Hyundai of Perrysburg
- Car Dealers
- Perrysburg, OH
About this business
Location details
12681 Eckel Junction Rd, Perrysburg, OH, 43551, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 6:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Thank you for great service, everyone was nice great great great great service would go back
Business response:
Knowing you felt welcome and well cared for during your service visit means a lot to our service department. Thank you for the kind words, and we look forward to serving your Hyundai Venue again.
Great to work with! Kept me informed every step of the way and found the car I wanted!
Business response:
Knowing you felt informed at every step means a lot to our team. It was a pleasure helping you find the right new Santa Fe.
The entire deal from start to finish was fantastic A+, great dealership!! Thank you very much for all the great hospitality!!
Business response:
Knowing the purchase of your new Elantra felt seamless from start to finish is rewarding. Your kind words about our hospitality and five-star rating mean a lot to our team.
Courteous, on point with follow up. Answer questions in a timely manner and follow up with answers to questions.
Business response:
Your note about our prompt responses and thorough follow-up during service on your Pacifica reflects how our service department prioritizes clear communication. Hearing that our courteous approach and timely answers stood out means a lot to us.
They were able to help me out with my oil change and I didn't have to wait long at all.
Business response:
Knowing the oil change on your Hyundai Santa Fe was quick and you didn’t have to wait long means a lot to our service team. Thanks for the five-star rating.
I felt unwelcome and ignored the whole time I was in the service department. I waited an hour after the work was complete to finally get my car back. They send texts asking about your experience after you buy a car or get work done, but don’t give any indication that they actually care if you say you had a bad experience.
Business response:
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned, and we'd love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com
Service was good as far as repairs needed but my service warning notice is on early and was suppose to be reset both times I was there for other issues. Warning message still on
Business response:
It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Taylor Hyundai of Perrysburg!
Work done in a timely manner. Customer service was friendly and courteous. All around great experience.
Business response:
Our service team appreciated the opportunity to work on your Hyundai Tucson. Your kind words about our timely service and welcoming atmosphere mean a lot to our team.
Service was good overall except for the lack of parts on site to repair the failed horn which is a frequent, known, problem. Lack of a working horn is a significant safety issue. I expected parts to be on hand for this frequent failure. I live 58 miles from this dealership and will have to make a second, round trip to get the horn fixed.
Business response:
Thank you for taking the time to write this review, Geoff. Our customers are our top priority and your feedback is greatly appreciated! All of us at Taylor Hyundai of Perrysburg are glad to have you as a customer.
Frequently asked questions about Taylor Hyundai of Perrysburg
How is Taylor Hyundai of Perrysburg rated?
Taylor Hyundai of Perrysburg has a 4.4 star rating with 3,139 reviews.
When is Taylor Hyundai of Perrysburg open?
Taylor Hyundai of Perrysburg is closed now. It will open at 8:30 a.m.
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