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12681 Eckel Junction Rd, Perrysburg, OH, 43551, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 6:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
My Santa Cruz was in the shop for about 6 weeks through no fault of Taylor Hyundai. There did seem to be a reluctance to explain what was going on however.
Business response:
Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.
Friendly very personal and made sure I was accompanied! ! He build rapport with his customers
Business response:
James and our service team are delighted to hear that you felt personally supported during your Hyundai Tucson service. We appreciate you choosing us and look forward to assisting you again.
Friendly and professional service. The wait time was not bad and the customer waiting area was clean.
Business response:
It’s great to hear you found our service team friendly and professional. We’re glad the wait time worked well for you and the waiting area was clean during your Hyundai service. Thank you for the five star rating.
Sean was great to work with. We felt welcome without being pushed. He knew what he was talking about, and answered all our questions.
Business response:
Thank you for sharing your experience with us. We’re pleased our team made you feel welcome and provided clear answers without any pressure. Enjoy your new Hyundai Tucson, and let us know if there’s anything else we can help with.
Very nice, truly helpful and considerate. Nice waiting room area with considerations of drinks and facilities.
Business response:
Thank you for highlighting our team’s attention and the comfort of our waiting area. We’re glad the refreshments and amenities added convenience while servicing your Hyundai Tucson. Please let us know if we can assist you again in the future!
Fast easy convenient very clean very easy very nice even offer a car wash definitely
Business response:
We’re glad the service on your Hyundai was fast, convenient, and in a spotless environment, and that you enjoyed the complimentary car wash. James will be happy to hear your kind words. Thanks for the five-star rating, and we look forward to assisting you again.
Like the service and the people in the service department then let you no how lone
Business response:
Thank you for the five-star review. We’re glad our service department team kept you informed about your Hyundai Santa Cruz’s timing and provided friendly assistance. We look forward to helping you again.
I had an excellent experience. My sales person, Jessica, worked hard to find the car I was looking for. She's awesome!
Business response:
It’s fantastic to hear our team could find the Hyundai you were looking for. Thank you for entrusting us with your purchase. Enjoy every mile in your new Hyundai.
Worst customer service. They lie to you... Incomplete oil changes... And they make you feel like you're an inconvenience and the problem... And it's their money their spending... I'm so glad I'm done with them... Completed. All the complimentary packages from all the things they did wrong to me... As soon as I was finished with that I said good riddance.. sorry but not sorry... I will never purchase a car from there again or have any services done there...
Business response:
We're sorry to hear about your experience, Patricia, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.
Taylor Hyundai of Perrysburg has a 4.4 star rating with 3,139 reviews.
Taylor Hyundai of Perrysburg is closed now. It will open at 8:30 a.m.
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