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Talus Pay
- Financial Services
- Dallas, TX
About this business
Talus Pay is a leading payment processor with more than 11 years’ experience and over 25,000 clients in industries that include automotive, restaurant, retail, service and much more. We offer competitive, customized rates, rapid deployment, and 24/7 live support based in the U.S. Equipment is included and next day funding is available for merchants who qualify. Our processing solutions go beyond standard-issue merchant services. We specialize in in-person and card not present credit and debit card transactions, e-check... read more
Location details
12712 Park Central Dr, Dallas, TX, 75251, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Horrible experience from the beginning! Promised to have my online payment gateway set up the day after my account was approved, now 5 days later, I still have not been set up. Daniel is extremely rude, he just wants to argue. He called me today saying he thinks I'd be better off with a different company! He claims there is no Supervisor above him. I spoke with Monica today, she has been very nice and helpful. Daniel, however is a horrible representation of your company. I have not been given what was promised when they houn... read more
Business response:
*******, I'm so sorry for your less than satisfactory experience. I understand that you've already spoken with one of our Support Representatives and that they've resolved this issue for you by closing out your account without penalty. Unfortunately we are unable to support your type of business at this time, and we should have known that before initiating dialog in this regard. Your feedback is very helpful and will drive service improvements for us in the future. I apologize that we failed to meet your expectations, but w... read more
Talus IS THE WORST! It is impossible to get help when the system goes down. the sales people lied about rates! Impossible to break contract without them hitting you with punitive fees Anyone who reads this and still works with these crooks - YOU HAVE BEEN WARNED!
Business response:
***** We have attempted to resolve this issue for you, but have not heard back from you since our last email communication on Feb 6th. As we mentioned in our email, we would love the opportunity to research this issue for you, but we will require more information to identify your business in our system. The email address provided here is not on file, and we were unable to locate any records matching the scenario's you mentioned above. We are assuming your issue has been resolved since we're not hearing back from you, but if... read more
Continue to make disruptive telemarketing calls to my business line after being asked not to.
Business response:
Dear Mr. ******, I have reached out to you via email on this matter, but wanted to address here as well. We sincerely apologize for the receipt of any unwanted phone calls to your business. We will be removing your business number from our database as soon as we hear back from you with the phone number that we dialed. Under no circumstances should your business have been called again, if we were told not to call back. We will review the phone calls and determine where that process broke down. We appreciate you bringing this... read more
Makes unsolicited robocalls to numbers that are not even businesses, a clear violation of FCC regulations. Why are they accredited?
Business response:
Hello ***** I just received your recent review and wanted to reach out and apologize for the receipt of any unwanted calls. The details in the review are very limited so if you wouldn't mind, could you provide me the phone number we dialed, so that I can locate why a call would have been made to you? You can respond to the email I sent you earlier if that makes it easier for you. I can also remove that number from any future call campaigns to business owners that we may have, to ensure you never receive another phone call f... read more
Frequently asked questions about Talus Pay
How is Talus Pay rated?
Talus Pay has a 4.4 star rating with 967 reviews.
When is Talus Pay open?
Talus Pay is closed now. It will open on Monday at 8:30 a.m.
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