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Szott M-59 Toyota

4.7

About this business

At Szott M-59 Toyota we take pride in everything we do. We offer new Toyota and Scion models and used cars to the Waterford area and have the staff in all departments to expertly serve our Waterford, Detroit, Bloomfield, and Rochester Hills friends. We want to be your choice for all Toyota and Scion services in Michigan and will do what it takes to keep you 100% satisfied. 

Location details

4178 Highland Rd, Waterford Twp, MI, 48328, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 7:30 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 7:30 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat8:00 a.m. to 3:00 p.m.
SunClosed
4.718,844 reviews
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Tylor21's profile image
8 years ago

Easy process Great experience. These guys went above and beyond to make sure I ended up with a vehicle that ill be happy with for a long time. Would definitely recommend this dealership to anyone in search of new wheels. 

Wanoma43's profile image
8 years ago

New fusion Fast and efficient Great sales team. Would and will recommend them to my family and friends. Nice selection of cars, very low pricing. I like my new Ford fusion 2015. 

1feras's profile image
8 years ago

Rude , and Arrogant I was looking for 2013, 2014 Toyota Camry Hybrid , and I wanted to pay cash for the car , I saw a 2013 Toyota Camry sliver in color and I took an appointment to see it , the sticker price was $15,280 .and being a business person I had to negotiate on the price , I was speaking with a nice sales person but apparently another guy behind the desk was listening to our conversation . I offered $15,280 out of the door ,when all of a sudden the guy behind the desk interrupted us and said the out of the door pric... read more

Business response:

Dear 1feras, At Szott Toyota we are dedicated to exceeding our customers expectations. We have cross referenced your information with our system and our records do not indicate that you visited our dealership. In order to address your concerns We ask that you Please share your Full name Address And phone number If you are uncomfortable publically sharing this information please reach out to us privately so we may address your concerns. 

davem's profile image
8 years ago

Worst Experience Ever. Me and my wife where first displeased with our sales person felt like he knew nothing about what we wanted. Then when we wanted some pricing, the manager ran out to us sat down without even a hello and said is this the vehicle your ready to own today? Well first we wish we had someone who could tell us something about the different trims. He gave us a brochure and said read away. I asked can we get a price, he stated not until you find one your ready to buy today. If you need pricing check out our webs... read more

Business response:

Thank you for taking the time to provide us with this feedback. I am sorry that you had a bad experience with our salesperson and sales manager. Our Szott Auto Core Values include Respecting Everyone and creating a Fun Customer Experience, and that did not happen in your case. I will use this feedback to coach our team about our Core Values. 

PamD's profile image
8 years ago

Awesome experience! Everyone was very helpful! I found the perfect car for my son. They made the process of buying a car easy. I highly recommend them! 

TeraN's profile image
8 years ago

Welcoming experience Everyone at Szott was helpful and ready to see that our needs were met. They readily answered all questions and made sure that we were fully satisfied and aware of all the features of our new car. Ray Sadler, who had to take over for the original salesperson, was gracious and deserves a commendation for completing the sale and making sure that we were fully satisfied. Thank You! We have previously purchased vehicles from Szott and had excellent experiences. 

alysonlb's profile image
8 years ago

Very friendly AWESOME dealership! I came to this dealership with a Toyota make and model in mind and Mr. Sadler helped me get the best deals on my new Corolla. He was extremely helpful and knowledgable and made my first time purchase of a vehicle a good one. I would definitely recommend him and this dealership to anybody considering a Toyota purchase! 

rr's profile image
8 years ago

rav4 purchase From the first introduction to the signing of paperwork, the experience was professional, thorough, informational, and helpful with the feeling of being a welcome guest. 

fullcourt's profile image
fullcourt 
8 years ago

Business Failures Sent a email "No Response" Called the dealership "No Answer" Visited the dealership "No Greeting" saw "Empty Desk" and a "bare showroom" no vehicles to even look at. A older lady looked at me then looked away. It was time to leave and bought from a dealership in Troy. All I saw was business failures. 

Business response:

Thank you for your feedback. I apologize that we were unable to have a salesperson available to work with you. We will be increasing our staffing levels based on your comments. 

Frequently asked questions about Szott M-59 Toyota

How is Szott M-59 Toyota rated?

Szott M-59 Toyota has a 4.7 star rating with 18,844 reviews. 

When is Szott M-59 Toyota open?

Szott M-59 Toyota is closed now. It will open on Monday at 7:30 a.m. 

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