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Szott M-59 Toyota
- Car Dealers
- Waterford Twp, MI
About this business
At Szott M-59 Toyota we take pride in everything we do. We offer new Toyota and Scion models and used cars to the Waterford area and have the staff in all departments to expertly serve our Waterford, Detroit, Bloomfield, and Rochester Hills friends. We want to be your choice for all Toyota and Scion services in Michigan and will do what it takes to keep you 100% satisfied.
Location details
4178 Highland Rd, Waterford Twp, MI, 48328, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:30 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 7:30 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Don’t trust what Szott Toyota service in Waterford MI tells you. They lie. I took our 2010 Toyota Tacoma truck to Szott because the shifter was sticking and difficult to move from park into drive. Their service salesman told me he discussed the problem with their service techs after they took the truck for a test drive and the solution was to flush the transmission. I reminded him that the truck was old, had over 150,000 miles, probably hadn’t ever had the transmission flushed, and I’d heard that in this type of situation yo... read more
Business response:
We are sorry that your 15 year old truck needs a new transmission at 240,162 miles. Our Toyota certified technicians respectfully disagree that the transmission flush has anything to do with your current issues.
I was shopping for a new used car and went to dealerships all over the metro area to look for that special car for me. I worked with Adam at Szott Toyota who was a pleasure to deal with. I always felt welcomed by him and very easy to get along with. he was very accomodating and helpful. He was a breath of fresh air in that there is no games with him and he was very honest and up front which gave me great confidence in him. He is very knowledgable and relatable and I would highly recommend him. I also would like to give a hug... read more
This was my first experience with "any" Toyota dealership, and I cannot express enough, how happy I am. Marcella Milwee is second to none when it comes to customer service and respect! I was so nervous about what to expect since we have never owned a Toyota before. Let me tell you EVERY single person that I came in contact with, were beyond polite and professional. The two different shuttle drivers that I had were both extremely polite and courteous. I have dealt with dealerships in the past many times, and I have to say han... read more
I can Never get a response from this dealership. The most I've ever gotten was a message that they couldn't reach me lol
Business response:
We are sorry for the poor communication. Tyree is no longer with the company. I am sorry you missed out on the Cadillac we had for sale. We had hundreds of leads for that vehicle and it has been sold.
No RAV4 hybrids in stock or open to purchase from incoming cars to Scott, which is not surprising. However no one followed up on my interest on a possible future purchase other than what car I have to trade. I had no interest in trading a car.
Business response:
We currently have 3 incoming RAV4 Hybrids available. Please call 248-333-3300 and ask for our General Sales Manager, Mark.
I received a prompt response for my inquiry about a vehicle and was able to purchase it within 48 hours and was offered $4500 more than another dealer for my trade-in, the staff was friendly and knowledgeable and no hard pressure sales
We are happy to report the fantastic service Szott Toyota have been doing, and continue to do for us. The service department does a great job taking care of the customers. The service manager, Brian and his staff are courteous, friendly and knowledgeable. In fact, we also take our non-Toyota cars for maintenance and service. We’ve had excellent experience and trust Szott M-59 Toyota for all of our cars repairs :). Thank you for being an amazing team.
I went to Szott Toyota initially to look at a used Toyota Highlander based on the car's reputation, but soon realized it was not the car for me. As luck would have it, they just happened to have a 2018 Nissan Pathfinder that suited me perfectly. Gordie, the salesperson was straightforward and honest with me. At no time did I feel I was being manipulated or pressured. I've been putting off looking for another car just because I dreaded the whole shopping and buying experience. But I had a good experience at Szott Toyota and I... read more
Dennis is misogynistic and hostile. He shook my husband’s hand, but refused to acknowledge me. Anytime I spoke, he scowled and had a retort prepared.
Business response:
Thank you for your feedback. We have discussed this with Dennis.
Frequently asked questions about Szott M-59 Toyota
How is Szott M-59 Toyota rated?
Szott M-59 Toyota has a 4.7 star rating with 19,130 reviews.
When is Szott M-59 Toyota open?
Szott M-59 Toyota is closed now. It will open tomorrow at 8:00 a.m.
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