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Systems By Design

4.8

About this business

With over 30 years in the industry, SBD has not only generated over 1,400 clients. This company has cemented over 1,400 personal relationships with valued customers across northeast Alabama. As a business that regards customer service as a priority far outweighing sales, we make sure our clients are happy above all else. Our assurance of customer satisfaction is paramount, and it has become the cornerstone of our establishment. We are locally owned and operated with a 24/7 telephone contact of an “actual person” ... read more

Location details

1335 Butler St, Oxford, AL, 36203, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.8348 reviews
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Kelly M's profile image
Kelly M 
3 years ago

Great service. Very professional and courteous. Very helpful. Went above and beyond to answer our questions. Highly recommend ADS. 

Michael F's profile image
Michael F 
3 years ago

Bob was my Service Tech, he replaced my system in a a timely manner, was courteous, professional and didn't leave any mess. 

Sharon F's profile image
Sharon F 
3 years ago

Richard, our service tech, was very thorough. He was very considerate of letting us know when he was coming and going from our business. He resolved the issue and then made sure everyone's key fobs were functioning correctly before leaving. Sharon F 

Loera P's profile image
Loera P 
3 years ago

I received a text message when I came into the clinic Monday morning at 8:30am. I called ADS to let them know there was an issue with a backup battery. An ADS rep was in the practice by 9:30am and took at most 5 minutes to fix the problem, and was gone. Amazing service!!! 

Braucht W's profile image
Braucht W 
3 years ago

Lucas our installer was very professional and completed the work exactly as described. He was knowledgeable and took the time to explain everything during the entire installation. 

Janice E's profile image
Janice E 
3 years ago

Serviceman was personable and knowledgable. Completed job quickly and efficiently. 

DONNA M's profile image
DONNA M 
3 years ago

Arthur was (as usual) on time, professional, and installed our new cell upgrade quickly. We have had ADS for our home system for many years. My employer also uses ADS at work. The service has always been great, and everyone from the monitoring office to the local office staff and technicians is friendly and helpful. 

Wanda S's profile image
Wanda S 
3 years ago

Service Technician, Dakota was on time, very professional, helpful, polite, and answered all of our questions. He quickly replaced the radio. We were very satisfied. 

Bill F's profile image
Bill F 
4 years ago

Dave, the technician was right on time as he came to replace the now obsolete telephone connection (transmitter) in our system. He was thorough in making sure we understood the necessity and details of the procedure. A very professional guy, courteous and a really good communicator. He was through in under an hour. Thanks to Dave and ADS. 

Frequently asked questions about Systems By Design

How is Systems By Design rated?

Systems By Design has a 4.8 star rating with 348 reviews. 

When is Systems By Design open?

Systems By Design is closed now. It will open on Monday at 8:00 a.m. 

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