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Superior Auto, Inc.
- Used Car Dealers
- Fort Wayne, IN
About this business
Location details
6642 St Joe Rd #200, Ste 200, Fort Wayne, IN, 46835, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Sold nothing but junkie vehicles they don't do anything about it to make it right. There only in it for the money. They lie to sell anything on the lot. I hate prices of s*** people like that.
Business response:
The vehicle to which ****************** is referring was purchased in June of 2020 with no warranty, Our records contain no mechanical complaint about that vehicle until September of 2021, which was 15 months after the sale. This complainant's understanding of motor vehicle maintenance is rather scarce. We also find it quite disappointing that the Better Business Bureau supports public posting of childish name-calling associated with the foul language used by this complainant.
Yes I have bought a car from superior auto almost 3 years ago . I have 5 payments left. My check isn't getting delivered to me late . I have never been late on a payment and they can't work with me this one time for 3 to 5 days late. ***** was so rude . She needs to fire . I was going to buy another car from them once I got this one paid off but I am not now. I don't recommend buying anything from them all because how rude ***** is . She needs to learn better customer service. If I could put no stars I would .
How the h*** can you be a bbb accredited you crooks
Liars!! Before my daughter bought her car fr these liars I asked about a warranty and they said they do not do a typical warranty but if she has a mechanical breakdown and it was over a certain amount, they would pay up front to have it fixed and stick it to the back of the note. Well 2 months later the transmission started making a grinding sound and she called ******* at the ********* office and she sent the car to a garage and the mechanic said she needed a new transmission or he could rebuild it. Well Mrs ******* said ke... read more
Business response:
After a diligent search of our records, we can find no customer whose name is the same as this complainant. Stated another way, the person who submitted this complaint is not our customer. Presumably, this complainant is referring to someone who actually is our customer, but we would need more than "my daughter" in order to identify that person.
*** was amazing! Unfortunately she isnt with the company anymore but I have some issues with this company that does bother me. It seems as though this company doesnt seem to care that their customers struggle financially from time to time and want to be quick to take your car away. You miss a payment boom car is gone for example say if you had a emergency or you have to choose between paying your rent or feeding your family vs paying for a car they take your car away not only that but the attitude is more or less well budget... read more
There is absolutely no professional customer service being done with this company. Had an issue with 1 payment lady texted and called talking to an adult like a child and being totally disrespectful. No need for that. PEOPLE NEED TO BE RETRAINED OR NOT WORK IN CUSTOMER SERVICE AT ALL. I do have names and numbers but I'll save it for BBB.
I had paid over $7000 on my car! I was in the hospital and they couldn't wait 1 more day for me to pay them so they repod my car! I will never buy from them again
Predatory lenders. They do not care about customers. They take vehicle the day it's due, even if you tell them you won't have it because of the 200 additional fees they charged me the previous week when they repossessed the vehicle. ************************* of Urbana claims that they offer customers assistance but can't come up with any proof that she offered it to me. She doesn't like me because she's slept with my ex husband, so she abused her power here and took the vehicle 3 times now the second she becomes allowed to. ... read more
Like any used vehicle its going to have issues at some point. They give you the option to have it looked at and they WILL fix any issues before selling it. I bought an SUV and I to had issues after purchasing but they have been nothing but great with helping to get it fixed and ****** is super nice and nothing but helpful. I got my SUV from *************** and they have been nothing but great. Thank you
Business response:
Thank you ****** - we very much appreciate you!
Frequently asked questions about Superior Auto, Inc.
How is Superior Auto, Inc. rated?
Superior Auto, Inc. has a 1.1 star rating with 69 reviews.
When is Superior Auto, Inc. open?
Superior Auto, Inc. is closed now. It will open at 8:00 a.m.
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