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Superior Auto, Inc.
- Used Car Dealers
- Fort Wayne, IN
About this business
Location details
6642 St Joe Rd #200, Ste 200, Fort Wayne, IN, 46835, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I purchased a vehicle August of 2020. Upon purchase Superior Auto did not disclose that they had Summit transmission in ************** reman the transmission. Only a month after purchase I informed superior auto that the transmission was not shifting and loosing power. The General Manager in ****** ** ***** replied ,"Ohhh yeah we had similar problems I think it's still under warranty." I ended up taking the time off work to drop off vehicle to Summit leaving myself without a vehicle for a month. Taking more time off to retri... read more
Am I the only one that has not had a problem with this company? They have always been nice to me. One time my payment didnt go through and i received a call. They just informed me that it didnt go through. It was because i got a new debit card. I gave them the new number and have not had a problem. They have never been rude. I have had to replace and alternator and a battery, i have also replaced a radiator. I feel like those things happen when you purchase a used car. if you bought a car and signed the papers without a warr... read more
This place is a joke my husband got a car from them not even two weeks later transmission is out and all her could get out of the people in **************** was that ***** take it to a shop
Business response:
In order to comment on any given matter, we would really have to identify the customer(s) involved, and "my husband" is simply not enough information to identify the subject complainant. We did search our customer database for "Ab Dun" which appears to be the name of the person who submitted this review but that search returned no results. Consequently, we are unable to comment on this matter as we are unable to identify the related customer(s).
My husband signed an auto agreement in 2018 for a 2012 or 2013 ***** Impala in **************. The car was repossessed due to a late payment in 2018. ******* law states that creditors of repossessed vehicles must tell their customers about the resale of the vehicle, the financial details of what is still owed, etc. Superior Auto never contacted my husband about the vehicle and four years later they are garnishing his wages for $10K. We are sure that Superior resold the vehicle and the debt on the vehicle cannot be anywhere c... read more
Their customer service socks. Won't even replace a non working key fob for my vehicle that I am buying through them. 9 months and still can't get them to replace passenger side window trim that flew off first night we drove it on I 69. Would not recommend this business to anyone. Hopefully I can refinance my loan with another company and tell Superior Auto to kiss my backside.
I have never had such rude service I have had 3 rewrites on my car 2 of which were over $2000. And the last one made my payment go up weekly which I was not told would happen. I have ***** left on my car orginally ****** and 3 rewrites. My employment changed and I get paid biweekly I was told by corporate once I made that week's payment they could work with me on bi weekly so I called ahead and spoke to place I got car they said let me talk to so so and see what we can do . Never heard back call today I'm told nope payment o... read more
I was bullied! Kids are taught not to do this but it seems to be ok for Adults!!On Thursday the 19 of May I called the **************** to give them heads up that my husband and I have covid, strep and the flu and we had not worked for 3 weeks. I would not be able to make my payment on Tuesday the 23rd of May but could pay it May 25th.I thought by speaking someone I would be ok..Nope ...I went out to get in my car to go to work on Wednesday the 24th..****** has come and taken my car! I take care of elderly! I was expected to... read more
Ive read all the reviews, and frankly I also , regret ever shopping here. Stay far away from this business. They employ people who lie, just so they can save their own necks, but the matter of the things is , your employee broke company policies. I own up to the fact I owe still on my account, and Ive been late lately due to a car accident and a injury that kept me out of work for a minute, and in turn messed up my paychecks /catching up with other **** obligations. But Ive been actively making payments on it. I cannot wait ... read more
If I could give this company a 0 star I would. I have bought several used cars and didnt have nearly the issues I did with this one, 5 months in I have put over **** dollars in it, while struggling make my weekly payments. If you want a lemon go ahead and go here but I suggest you run as far way as possible!
Frequently asked questions about Superior Auto, Inc.
How is Superior Auto, Inc. rated?
Superior Auto, Inc. has a 1.1 star rating with 69 reviews.
When is Superior Auto, Inc. open?
Superior Auto, Inc. is closed now. It will open on Monday at 8:00 a.m.
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